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PRESENTERS

Kelly Drouillard Tom Gillingham
Live Oak Bank NFP
Kelly Drouillard CPA, CPCU is Senior Tom Gillingham is a 24-year veteran
Vice President of Live Oak Bank, a in the commercial specialty program
leading provider of insurance industry arena, with experience working
loans. With a career beginning in at both carriers and program
public accounting, Kelly has 15 administrators during that time. Tom
years in carrier and reinsurance is currently Managing Director and
roles, and 15 years in insurance Head of MGA/MGU Business at NFP,
distribution (retail, MGA, program administrators). In the #13 largest broker of US business. Prior to joining NFP
recent years, Kelly has focused on capital and banking to in 2017, Tom owned and operated EverGuard Insurance
the insurance industry. She has experience funding more Services, Inc., a Program Administrator specializing in
than $500,000,000 in insurance industry loans. Kelly has the restaurant, bar and tavern industry. Prior to that, Tom
completed financing for hundreds of agency, carrier, and was the CEO and owner of another Program Administrator,
specialty distribution transactions. Her experience includes Gillingham & Associates, Inc., the leading underwriter of
transaction design and due diligence for many acquisitions. outdoor recreation and hospitality businesses in the US.
Kelly joined Live Oak Bank in 2015 to establish the Tom sold Gillingham & Associates to Philadelphia Insurance
Insurance Industry lending vertical. Live Oak Bank led the Company in 2008 and remained on as President until 2010
strategic formation of Insurance Networks Alliance, an to successfully oversee a smooth transition of the business.
industry group focused on best practices for insurance Tom graduated from Baylor University in 1997 where he
networks, aggregators, clusters, and their industry partners. studied marketing and risk management. He has served in
Kelly has been a broadly licensed agent for P&C and E&S. an advisory board capacity for philanthropic organizations
She is a graduate of Kansas State University. and for the Colorado chapter of Young Presidents
Organization (YPO).

Jim Flynn
ONEFIRE, Inc. Emily Hathcoat
As the Executive VP / Chief Brand Risk Placement Services, Inc.
Strategist at ONEFIRE—a HubSpot Emily Hathcoat serves as the head of
Certified Inbound Marketing agency— marketing for Risk Placement Services
Jim helps his clients to use a variety (RPS), where she is responsible for
of marketing automation platforms— advancing business priorities through
to discover, strategize, teach, and strategic marketing programs that
execute measurable ROI-focused position the brand in the marketplace,
results. With a consulting career spanning three decades, drive client engagement, and generate
he employs a Brand Development and content planning demand for RPS products and services.
methodology that is fast, efficient and effective. In his
career as a speaker, trainer and consultant, he has Prior, Emily was Vice President, Corporate Marketing at
worked extensively with national multinational and CNA. She has been honored with the 2020 Icon Award
regional brands in the insurance industry, spanning from from the Insurance Marketing & Communications
carriers, program administrators, wholesalers and other Association (IMCA), which recognizes one marketer who
intermediaries, as well as retail brokers. has demonstrated extraordinary leadership and exemplary
achievement in the insurance industry. In 2020, her
team’s work was recognized with the prestigious IMCA
SAMMY Award, the single highest recognition given
annually within the IMCA Showcase Awards program.
She is a long-standing member of the IMCA, serving as
board chair for the 2018-2019 term. Emily holds her BA,
History from Creighton University and MBA, Marketing
from Saint Louis University.

TMPAA 21st Annual Summit 21