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5 key takeouts

Understand Cultural Intelligence (CQ)

Are you able to work effectively across cultures?
If you wish to be a successful global procurement
professional, you need to understand the factors that
make up CQ.

Drive yourself to adapt

Professionals with high CQ have the drive to learn
about and understand the norms and behaviors found
in different cultures.

Be culturally inquisitive

Seek to understand cultural similarities and differences.
Reading about, visiting, and talking about the culture
you’ll be working with will equip you to avoid a cultural
misstep.

Plan ahead

Plan ahead for cross-cultural interactions. Have a
strategy on how you’ll apply your knowledge and
research of that culture to get the most out of the
interaction.

Raise your CQ level

Be ready to adapt your tone, manner and speed of
speech according to your observations during the
interaction. Learn some basic language, such as
greetings and farewells.

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