Page 16 - KZN Top Business Portfolio 2024/5 - ebook
P. 16

KwaZulu-Natal’s sugar industry plays a vital role in the   While education provision within the province remains
       local  economy,  generating significant  employment   unequal, it plays a pivotal role in the provincial economy,
       and  supporting industries such as transport and   both through direct service provision and in uplifting
       equipment suppliers. The province is home to major   the population. Investment in education contributes
       sugar mills and processing plants, and the industry is   significantly  to socio-economic  development,  provid-
       a major exporter, particularly to the European Union   ing a foundation for skills development and improving
       under the Southern African Development Community   labour market outcomes.
       (SADC) agreements.
                                          KwaZulu-Natal also benefits from South Africa’s thriving
       The Midlands, stretching between Pietermaritzburg   maritime sector, which generates billions of Rand
       and the Drakensberg, is known for its concentration of   annually, promoting economic growth and creating
       vegetable, dairy, and livestock farms.  employment. Education, particularly in fields related to
                                          the maritime industry, positions the province as a key
       Tropical fruits like bananas, mangoes, and pineapples
       are predominantly cultivated along the coastal regions.   player in this lucrative sector.
       Macadamia nuts, an increasingly profitable export   Finance Sector
       product, are gaining a global reputation, alongside   The finance sector is a key pillar of KwaZulu-Natal’s
       the province’s expanding avocado industry. These   economy,  employing  a  substantial  portion  of  the
       crops contribute to the province’s rising profile as an   provincial workforce. The province boasts a dynamic
       agricultural exporter.             and expanding finance, real estate, and business services
       The province produces over 50% of South Africa’s   sector, attracting both domestic and international
       timber, with extensive plantations in Vryheid, Eshowe,   institutions. These institutions provide a comprehensive
       Richmond, Harding, and Ngome. Large companies like   range of financial services, including commercial and
       Sappi and Mondi dominate the sector, providing wood   retail banking, mortgage lending, insurance, and
       and pulp for both domestic and international markets.   investment  management.  As South  Africa transitions
       Forestry also supports secondary industries such as   towards  a  knowledge-based  economy,  there  is  an
       paper and packaging, further adding to the province’s   increasing focus on technology, e-commerce, and digital
       economic base.                     financial services, which is transforming the sector.
       Opportunities  for  renewable  energy  projects,  partic-  A major driver of growth within this sector is Business
       ularly those involving biomass from the sugar and   Process Outsourcing (BPO), which has seen significant
       forestry sectors, are emerging as the province positions   expansion in recent years. There were 6 018 new
       itself  as  a  leader  in  sustainability.  The  sugar  industry,   jobs created countrywide in the BPO and Global
       in particular, generates large amounts of biomass that   Business Services (GBS) sectors between October and
       can be converted into biofuels or used in cogeneration   December 2023 – 39% of which were in KwaZulu-Natal.
       plants to produce electricity.     In July 2023, it was reported that the sector contributed
                                          around R1.3 billion to the country’s export revenue.
       Emerging prospects also exist in smart agriculture
       and  agro-processing,  with  various initiatives  aimed   For the past five years, Durban has been rated the best
       at supporting small-scale farmers and promoting   global destination for contact centres, underscoring the
       sustainable agricultural practices. Despite covering   province’s growing prominence in this industry.
       a relatively small portion of the country’s land, the   The KZN South Coast is also emerging as a top
       province is home to a substantial percentage of South   destination. Deborah Ludick, Acting CEO of South
       Africa’s small-scale farmers.      Coast Tourism & Investment Enterprise (SCTIE) said the
       Community, Social, and Personal Services Sector  KZN South Coast was certainly primed for investment
                                          in  the  BPO sector:  “We  have  a business-friendly
       The community, social, and personal services sector
       encompasses a range of activities critical to KwaZulu-  investment climate supported by the launch of our Ugu
       Natal’s socio-economic landscape. These include:  District One Stop Shop, with access to an abundance
                                          of young, educated, and tech-savvy workers ready
         ƒ Education                      for employment. The sector also promotes socially
         ƒ Health and Social Work         conscious practices while upskilling the young and
         ƒ Sewage and Refuse Disposal, Sanitation, and    disadvantaged individuals for further career prospects,
          Similar Activities              making it an industry worth promoting.”
         ƒ Activities of Membership Organisations
         ƒ Recreational, Cultural, and Sporting Activities  The BPO sector’s opportunities extend beyond
         ƒ Households                     traditional customer service roles to more specialised
         ƒ Non-Profit Institutions        services such as legal process outsourcing, digital
         ƒ Informal Sector                animation, film processing, digital health diagnostics,

       14
   11   12   13   14   15   16   17   18   19   20   21