Page 2 - COPR- January2018

Mercy Health Top Performing Regions

Regional performance for each Top Region & Result Top Region & Result Regional Rankings
scorecard measure in the last month (period to date) (MTD) (MTD)
JANUARY 2 3 4 5 6 7
Amazing Patient Care
7 Day Follow-Up (high readmission risk PHP) Lima 63.9% Lima 64.6% Lo C T S K Y
Admissions per 1,000 (EHP)* Cincinnati 49.1 Kentucky 58.4 Lo Li T C Y S
Admit Order to ED Departure (min)* Kentucky 55.6 Springfield 57 Lo C T K Li Y
Door to Provider (min)* Toledo 7.9 Toledo 6 C Y Lo S Li K
ED Visits per 1,000 (EHP)* Cincinnati 196.7 Cincinnati 203.2 Y K T Li Lo S
Hospital Acquired Infections: CAUTI Lima 2 Lima 0 S Lo K T C Y
Hospital Acquired Infections: CDIFF Kentucky 18 Kentucky 1 T S Lo Li Y C
Hospital Acquired Infections: CLABSI Lima 1 Cincinnati 0 Y T Li S Lo K
Hospital Acquired Infections: COLO Lorain 0 Cincinnati 0 T Li S Lo K Y
Hospital Acquired Infections: HYST Youngstown 0 Cincinnati 0 Y T Li S Lo K
Hospital Acquired Infections: MRSA Lorain 0 Cincinnati 0 T Li S Lo K Y
ED Patient Experience (Top Box%)* Toledo 72.0% Toledo 69.1% K Li C Lo Y S
Inpatient Experience (Top Box%)* Cincinnati 77.5% Lorain 79.7% Li T C Y K S
Likelihood to Recommend Provider (Top Box%) Youngstown 93.4% Springfield 93.9% K Li Lo C Y T
MyChart Response Timeliness Lima 85.7% Lima 86.0% Lo T C Y K S
Operational Excellence
Agency FTE Use: Acute (vs. Budget) Cincinnati -$183,336 Cincinnati -$52,303 Lo Y Li K S T
Agency FTE Use: MHP (vs. Budget) Toledo -$446,634 Toledo -$116,002 S Lo Y Li K C
Ambulatory POS Collections: Copay* Lima 93.7% Kentucky 93.6% Li S T Y C Lo
Ambulatory POS Collections: Outstanding* Toledo 17.4% Toledo 22.7% K Y Lo Li C S
Average Inpatient Length of Stay (O/E) Lorain 0.96 Toledo 0.93 Lo C Li S Y K
Hospital Salaries as % of NPR (vs. Budget) Toledo -0.3% Kentucky -1.5% C Li T S Lo Y
Hospital Supplies as % of NPR (vs. Budget) Kentucky -0.8% Youngstown -3.5% Li K Lo C S T
Incremental Operating Margin Efficiency Toledo 167% Youngstown 343% S K C Li Lo T
MHP Mission Support Subsidy per Provider Kentucky -$128,891 Kentucky -$131,932 Lo T Li Y S C
P/L per Medicare Patient: General Surgery Lorain $686 Lorain $475 Li K Y C T S
P/L per Medicare Patient: Heart Failure Lorain $977 Lorain $898 T C Y K S Li
P/L per Medicare Patient: Septicemia Lorain $817 Lorain $1,264 C K Y T S Li
P/L per Medicare Patient: TJR Youngstown -$1,595 Youngstown -$1,656 Li Lo C K T S
P/L per Medicare Patient: Vascular Surgery Kentucky -$994 Youngstown -$561 K T Lo C Li S
wRVU per Provider FTE (vs. Budget) Springfield 16.9 Springfield 42.9 C Lo K Li T Y
Creating the Future
Net Patient Revenue per wRVU (vs. Budget) Kentucky $1.27 Lima $3.22 K Y S Lo T C
PHP Domestic Admissions (MSSP)* Youngstown 73.4% Lima 78.0% Y C S T K Lo
Providers with Encounters Left Open > 7 Days Springfield 3.8 Springfield 4 Li Y Lo K T C
RN Voluntary Turnover Rate* Youngstown 11.0% Kentucky 10.3% Lo Y T C Li S

= Achieving C = Cincinnati Li = Lima S = Springfield Y = Youngstown * Calculated using a simple average
target K = Kentucky Lo = Lorain T = Toledo of the rates submitted each month
2