Page 9 - COPR- January2018

Cincinnati Performance Report

EXECUTIVE SUMMARY

Amazing patient care Patient story

Each fall, Cincinnati Magazine surveys the more than A patient of Mohamad Dahman, MD, of Mercy Health —
6,000 active physicians in the region, asking them to Weight Management Solutions was very pleased with the
whom they would turn for medical care should they or care they received and submitted the following note of
their family need it. The results of last year’s survey were praise. “As a patient of the Weight Management office I
recently published, and 66 Mercy Health — Cincinnati have received care from a team of Mercy Health experts
physicians received this prestigious recognition. These including counselors, nutritionists & hospital departments,
“top docs” included both primary care physicians and a as well as Dr. Dahman. My care was coordinated and I
variety of specialists, representative of the comprehensive always felt that I was getting the best care possible. I have
and high-quality care provided by our entire care team. seen a lot of healthcare operations in my professional
Thank you to all who voted, and congratulations to 2018’s career, and Mercy Health is certainly best in class. Kudos to
Cincinnati Magazine Top Doctors! Dr. Dahman and his team. I’m grateful for their focus on
excellent medical care.”
Operational excellence

CMS has once again published their Hospital Compare
overall rating (star rating). This rating summarizes 57 Clinician story
quality measures across seven areas of quality that include
timelines of care, effectiveness of care, readmissions, In September of 2017, Hurricane
mortality, and efficient use of medical imaging, Maria bore down on Puerto Rico,
effectiveness of care and patient experience. The star causing nearly 500 casualties,
rating is from one to five stars and less than 8% of the catastrophic flooding and
hospitals earned the coveted 5-star rating with less than a destruction of key infrastructure.
third of the hospitals earning a 4-star or 5-star rating. Dr. James O’Dea, a Mercy Health
Congratulations to our Cincinnati hospitals for their primary care physician, joined
continued high performance, with Anderson, West and Matthew 25: Ministries for a medical
Jewish receiving 5 stars and Clermont and Fairfield mission trip in response to the hurricane. During a two-
having 4 stars. week rotation, Dr. O’Dea’s team provided care and supplies
to approximately 900 patients. Asked about what fuels his
Creating the future passion for his vocation, O’Dea responded, “Working with
Mercy Health allows me to care for patients from all socio-
To demonstrate our commitment to our communities and economic situations. I am passionate about continuing
to promote interest in health-related careers, Cincinnati Christ’s mission of helping the ‘least of these.’
hospitals and clinicians partner with many local high
schools on educational programming. Mercy Health —
Fairfield, Anderson and Clermont hospitals host Medical
Explorer programs, year-long experiential seminars which
give hands-on clinical experiences to high school students
who are interested in pursuing careers in healthcare.
Mercy Health clinicians also serve as sponsors for several
special interest groups at area schools, including groups
focused on athletic training and sports medicine. Efforts
like these promote the development of future Mercy
healthcare providers.

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