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Youngstown Performance Report

EXECUTIVE SUMMARY

Amazing patient care Patient story

Hospital-acquired infections and patient safety continues Frank Beck, DDS recently received an Email from the
to be a focus for Mercy Health — Youngstown. The hand mother of a young patient who had dental care at the
washing efforts have increased due to support by a Youngstown Dental Center on the campus of St. Elizabeth
multi-disciplinary team. Additional hand sanitizers have Youngstown Hospital. The patient had her two front teeth
been placed in all lobbies and other public areas. A dislodged and underwent sedation surgery to repair her
re-evaluation has been conducted of optimal hand teeth. Jenelle Fleagle, DDS and resident Hamza Dodo,
sanitizer placement in rooms. These initial efforts are DDS provided the care with excellent results. The Email
paying off and additional effort is planned to ensure even read, “The staff was so helpful and amazing. Dr. Dodo was
more success. Hand hygiene is directly correlated to fewer like an angel sent from heaven. His calm demeanor,
hospital-acquired infections and this will continue to patience and approach to a child with autism was one of
benefit our patients. which I have never seen in a dentist. He creatively told her
a fairy tale as he worked on her, and even managed to
Operational excellence make me calm. The work Dr. Fleagle did was beyond what

Reducing readmissions is a focus area for our case we could have expected. I can’t thank you enough for this
managers in the emergency department (ED), identifying amazing experience.” Dr. Beck correlated this to the great
patients upon presentation who are returning within thirty work done at the Autistic Spectrum Disorder Clinic. The
days of an acute discharge or seven days of an ED visit. Clinic’s curriculum, funded in part by HealthPath
The case manager works with the ED physician and Foundation of Ohio and the Mercy Health Foundation
nurses, the patient’s PCP and others to appropriately treat Mahoning Valley, provides the didactics and skill set
in ambulatory, bedded-outpatient or observation status training for our providers to enable this venue of care.
for returning patients whose conditions can be stabilized
or resolved without a re-admission. The daily success is
reported at each hospital ED huddle to identify re-admit Clinician story
trends or ways to collaborate better to prevent
re-admissions. Chronic disease-specific re-admission Mercy Health — Youngstown
tactics are being developed for 2018 that will hard-wire welcomed Jon W. Arnott, MD as
best practices to minimize avoidable re-admissions. the new chief medical officer at St.
Elizabeth Youngstown Hospital
Creating the future (SEYH). Dr. Arnott is board certified
in internal medicine. An
Mercy Health — Youngstown’s Joanie Abdu experienced primary care physician,
Comprehensive Breast Care Center expanded its outreach he maintained a private medical
and breast healthcare with the addition of the only mobile practice for 22 years, and most recently practiced as a
3D-digital mammography (tomosynthesis) van in the hospitalist for the past two years at St. Joseph Warren
Mahoning Valley. “Joanie on the Go” offers convenient Hospital. Previously, Dr. Arnott served in leadership roles
access to quality breast healthcare as well as outreach to at another healthcare system in Youngstown. His
the poor and under-served women in the community. leadership achievements make him ideally suited for his
Since the van began operations in September 2016, Mercy new role in medical leadership at SEYH. In addition to his
Health — Youngstown has seen an increase in regional chief medical officer role, Dr. Arnott will work as an
screening mammograms for women in its primary service internal medicine physician with Youngstown Internal
area and beyond. Medicine, as well as a faculty member for our internal
medicine residency program.

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