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B. Reports


                                             1. Reports should be factual, accurate, current, complete,
                                                and organized.
                                             2. Reports should include essential background
                                                information, subjective data, objective data, any
                                                changes in the client’s status, client problems or
                                                nursing diagnoses as appropriate, treatments and
                                                procedures, medication administration, client
                                                teaching, discharge planning, family information, the
                                                client’s response to treatments and procedures, and
                                                the client’s priority needs.
                                             3. Change-of-shift (handoff) report
                                                             a. The report facilitates continuity of care
                                                                among nurses who are responsible for
                                                                a client.
                                                             b. The report may be written, oral,
                                                                audiotaped, or provided during
                                                                walking rounds at the client’s bedside.
                                                             c. The report describes the client’s health
                                                                status and informs the nurse who
                                                                assumes care about the client’s needs
                                                                and priorities for care.
                                                             d. The report may be done at the client’s
                                                                bedside to allow the client to
                                                                participate in care planning, as well as
                                                                to establish the stability of the client
                                                                before the oncoming nurse assumes
                                                                care.
                                             4. Telephone reports
                                                             a. Purposes include informing a PHCP of
                                                                a client’s change in status,
                                                                communicating information about a
                                                                client’s transfer to or from another unit
                                                                or facility, and obtaining results of
                                                                laboratory or diagnostic tests.
                                                             b. The telephone report should be
                                                                documented and should include when
                                                                the call was made, who made the call,
                                                                who was called, to whom information
                                                                was given, what information was
                                                                given, and what information was
                                                                received.
                                             5. Transfer reports
                                                             a. Transferring nurse reports provide
                                                                continuity of care and may be given by
                                                                telephone or in person (Box 7-6).
                                                             b. Receiving nurse should repeat transfer



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