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Box 7-1
Theories of Leadership and Management
Charismatic: Based on personal beliefs and characteristics of influence
Quantum: Based on the concepts of chaos theory; maintaining a balance
between tension and order prevents an unstable environment and promotes
creativity
Relational: Based on collaboration and teamwork
Servant: Based on a desire to serve others; the leader emerges when another’s
needs assume priority
Shared: Based on the belief that several individuals share the responsibility for
achieving the health care agency’s goals
Transactional: Based on the principles of social exchange theory
Transformational: Based on the individual’s commitment to the health care
agency’s vision; focuses on promoting change
Box 7-2
Effective Leader and Manager Behaviors and
Qualities
Behaviors
Treats followers as unique individuals
Inspires followers and stimulates critical thinking
Shows followers how to think about old problems in new ways and assists with
adapting to change
Is visible to followers; is flexible; and provides guidance, assistance, and
feedback
Communicates a vision, establishes trust, and empowers followers
Motivates followers to achieve goals
Qualities
Effective communicator; promotes interprofessional collaboration
Credible
Critical thinker
Initiator of action
Risk taker
Is persuasive and influences employees
Adapted from Huber D: Leadership and nursing care management, ed 5, Philadelphia,
2014, Saunders.
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