Page 6 - Stakis A Case Study
P. 6

continental fare. He held to the view that restaurants should
                 not  be  places,  which  deterred  people,  particularly  young

                 people who might be unfamiliar with the idea of service. His

                 restaurants did not have `fancy waiters in tails'. Decor was

                 an important consideration: this should suit the mood of

                 the times, should provide a feeling of comfort and welcome

                 but, again, should not deter.





                 As markets changed, as expenditure on leisure - including

                 eating  out  and  holidays  -  increased,  as  tastes

                 changed - influenced by television, cinema, foreign travel

                 and education - so did his concept of restaurants change.




                 He was not content to remain a restaurateur only but chose

                 to  expand  into  hotels,  receiving  financial  support  from

                 Scottish  and  Newcastle  Brewers  in  this  venture.  By  1967

                 there were 50 restaurants and several hotels. He had also

                 opened  a  casino  in  Glasgow  in  1964.  In  this  expansion

                 period site selection was important, with tourist centres an

                 early  target,  although  the  business  customer  was  by  no

                 means ignored.





                 Much  effort  went  into  developing  the  business  over  this
                 period and Sir Reo is quoted as saying that he devoted his

                 Sundays to his family, particularly Sunday dinner, but for

                 the rest of the time he worked.
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