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7.4.1 Influences affecting an international product

               Influences  that  affect  international  products  or  services  are:
               standardisation and adaptation related to cultural, usage and legal factors;

               product  accessibility;  ethical  issues;  environmental  issues;  shortening
               product life cycles; the effect of different market entry modes; and changes

               in marketing management.


               7.4.2 Influences encouraging standardisation

               Levitt (1983) sees globalisation as a successful strategy because of lower

               prices,  good  technology,  quality  and  service,  all  of  which  persuade
               consumers  to  drop  local  preferences.  Terpstra  and  Sarathy  (2000,  pp.

               253–256) indicate the following factors that encourage a standardisation
               strategy:


               •     The cost of adapting the product to the overseas market can increase
                     the overall manufacturing costs, which makes it difficult to sell the
                     product at a reasonable price. For example, the Whirlpool washing
                     machine  is  sold  in  Scandinavian  countries  with  a  more  powerful

                     heating system to dry clothes completely than it is in Italy, where it is
                     common to hang clothes out to dry.


               •     Industrial products, in which technical specifications are critical, tend
                     to be uniform internationally. At this stage, industrial goods are more
                     standardised than consumer goods.


               •     As countries reach similar income levels and develop economies at a
                     similar pace, their consumption patterns are likely to converge. The
                     Euro, for example, has created a large single market with a growing

                     similarity of tastes and incomes, which has allowed a product to be
                     more standardised in most of Europe.


               7.4.3 Influences encouraging modification (adaptation)

               The  modification  of  a  product  for  the  overseas  market  will  give  the
               company the opportunity to make higher profits, because modification may

               raise revenue by more than the costs of adaptation. The specific factors
               that encourage product adaptation are:
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