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required. It is designed and constructed with the
maximum flexibility in mind.
The key people on a hotel's staff who carry the
majority of responsibility for interaction with meeting
planners and convention managers are:
a- The Specific Manager: the person who
initiates, contracts, and sells the hotel to the
group planning the event.
b- The Catering Manager: the person who
works with a meeting planner or convention
manager on establishing a programme of food
and beverage events for the meeting.
c- The Convention Service Manager "CSM":
the person who has an effective responsibility
for carrying out the hotel's obligations once a
convention has been booked and contracts
have been signed.
The Conference Vocabulary
1- Event: something that happens, especially
something important, interesting or unusual.

