Page 376 - Transport

24- Misconnection:
A passenger who due to late arrival or non- operation
of his original delivering flight arrives at the interline
point too late to board his original receiving flight.

;----------CAI (if "BA" is cancelled or delayed
passenger will not catch
BA
Receiving flight)
;----------LON----------;

SQ

SIN------------;

25- No show:
Means a failure to use a reserved seat for reasons other
than misconnection.

(Incase of misconnection it is not consider no show).

26- No record:
Is a condition which exists whenever a passenger
presents a ticket for reserved space but the boarding
member has no record of ever confirming or receiving
booking for that reserved space.

27- Downgraded passenger:
A passenger who held a higher class of service ticket
than the class in which he rode.

This could be due an overbooking in the higher class of services.

28- Upgraded passenger:
A passenger who held a lower class of service ticket
than the class in which he held.

This is could be due an overbooking in the lower class of
services.

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