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Part 4: Business Letters, Memorandums and E-mails

c- A modified block style:                                        Top Travels
                                                                 12 Hills Road
Ref: ML/AJ/005                                                  Manchester –UK
British Air
12 Shakespeare Boulevard                                            Letterhead (1)
Fort House                                 Reference Line (2)
London LON.42000
                                           Internal Address (3)
     UK
                       19th January, 2021          Date Line (4)

Dear Sir/Madam,                            Salutation (5)

Subject: Airline Reservation               Subject Line (6)

It is a real pleasure to write to you. We are planning to make a first-class

airline reservation in March and our passengers have chosen British Air to fly

with.

We would be grateful if you could send us a copy of your brochure, and a list

price of March's flights. We also need to know the services offered in your first

class flights.

We look forward to hearing from you as soon as possible.     Body of the

Letter (7)

                                                           Yours faithfully,

                                           Complimentary Close (8)

                                           Alan Jones Sender's Signature (9)

                              Alan Jones                  Sender's Name (10)

                Airline Ticketing and Reservation Clerk Sender's Title (11)

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