Page 12 - GuideToTelehealth

Additional Opportunities Overall Impact to

for Clinic Alteration General Clinic Design

A picture is worth a thousand words, which is why room layouts are helpful
Clinic Access Waiting Rooms Patient Procession Support Spaces and a complement to the conversion checklists. Converting a room to be
telehealth-compatible may present some changes in furniture and equipment
• Prescreening to • Separate for infectious • Separate exiting from • With a reduction of two placement or orientation. Similarly, understanding how all of the components
determine entry to clinic; and non-infectious entry to reduce patient to three exam rooms,
may occur in drive-thru • Spaced furniture for traffic crossing (one-way no physical changes to relate to one another is best illustrated than in bullet form. Orientation
method or at front door social distancing traffic flow) supply and soiled spaces and placement of equipment and furniture create opportunities for patient
are necessary
• Multiple doors/multiple 234 privacy, reduced glare and shadows, clutter-free video areas, branding,
• Consolidated/reduced
waiting areas to separate size to accommodate • Increase in staff and conversation, and collaboration.
infectious and non- queuing patients only reduction in patients, may
infectious patients suggest a conversion of By designing the room layouts this way, providers can work efficiently and still
• Reduced reception with some patient toilets to provide great patient care and experiences while achieving positive patient
transparent physical staff toilets outcomes. These layouts are intended to be used as a guide for the average
separation to waiting • Increased locker/ room conversion to telehealth. We understand that not all exam rooms are
room; consider doing lounge space with social created equal and that your solution may be slightly different but should
registration, check-in distancing or scheduled
and even vitals prior to breaks follow these general principles.
coming in to clinic • Increased use of
collaborative spaces,
huddle rooms and staff
consult rooms