Page 14 - CEO Orientation

2. OUR SHARED PURPOSE: DELIVERING HIGH QUALITY AND SAFE PATIENT CARE

2.1 OUR CHANGING LANDSCAPE: STANDING STILL IS NOT AN OPTION
Over the past 10 years, health care in Ontario has experienced great change. The pace of change will
only continue to intensify, with a continued underpinning to put patients first. Today’s patients want to
be engaged, informed and active in their care more than ever before. As health-care providers, it is our
obligation to continually evolve to meet the needs of patients while improving quality. This means
keeping them safe, guaranteeing meaningful outcomes, enhancing access, providing patient-centred
care with an optimal experience, and being good stewards of our precious resources.

Additionally, our greatest resource – the people who deliver care each day – are aging and becoming
increasingly more difficult to replace; the adoption of high-cost information technology to help deliver
care is changing at a rapid pace; and funding mechanisms are changing the way we deliver care and how
we optimize efficiencies. As a result, the pressure placed on our physicians, clinicians, leaders, staff and
students to deliver high quality safe care, at a lower cost, has never been greater.

The value of integration and partnership to meet these needs has become a major enabler of improved
outcomes in access, quality and sustainability. At the system level, the provincial government is setting

Our Shared Purpose: Advancing the Health of Our Patients and Our Urban Communities Page | 6