Page 16 - CEO Orientation

Harmonizing best practices and services to support care throughout the network
Drawing upon our collective ability to share existing and develop new tools, we will improve processes
and adopt best practices across the network. By doing this, we will further enable the high quality and
safe care our communities deserve and expect. Efficiencies gained through the partnership will enable
us to sustain and reinvest in services to better align care particularly for complex patients and those
experiencing disadvantage.

In a single organization, care will be optimized and streamlined through:
 improved access to tertiary and other specialty services
 leveraging a comprehensive network of consultation services
 a common information technology platform that will serve as an enabler of common care
pathways, seamless transitions and access to the full continuum of care.

These benefits are particularly valuable for patients with complex conditions and those needing to
navigate multiple care providers across the network. We will create a network Quality and Safety
Committee and develop common quality deliverables across all three sites.

Improving population health through an increased focus on community partnerships
Looking beyond the walls of our network and into the communities we serve, we will be well positioned
to impact and become a stronger voice for population health. Our accountability to our patients does
not start and end when they enter or leave our care. We can be proactive in improving the health of our
communities, in order to reduce the burden of illness both in our network and in our neighbourhoods.
We will also be better able to follow our patients and caregivers beyond the walls of the hospitals so as
to monitor, measure and reconnect, if required. Our three organizations have a shared history of caring
for the disadvantaged. Coming together will enable us to join forces in improving the lives of the
marginalized or disadvantaged within our communities.

Our new network will allow us to directly support the advancement of the Ministry of Health and Long-
Term Care’s Primary and Community Care transformation. We will develop common strategies, both
within and across our sub-regions, to engage independent or small group physicians and improve access
for their patients to our resources. Building on our existing community partnerships and leveraging our
role as a system player will allow us to improve health and the social determinants of health for the
populations we serve to a greater extent than we would as separate organizations.

2.3 SUSTAINING OUR SHARED PURPOSE – CARE FOR THE DISADVANTAGED
Social factors, such as income, education, housing and employment status, play a pivotal role in a
person’s health and well-being. These factors, known collectively as the social determinants of health,
have been shown to particularly affect the health of inner city and urban populations. These issues are
what inspire the work all three partners do in honour of our mission and founders, the Sisters of St.

Our Shared Purpose: Advancing the Health of Our Patients and Our Urban Communities Page | 8