Page 40 - Hello! - Venetian Casino Resort Preferred DMC Partnership

TECHNOLOGY

We’ve invested in several tools that improve the accuracy, efficiency, and consistency of our
professionals. Proprietary technology loaded with great content allows our people to be creative
fast! Several of our developments assist clients and partners with their work as well. Below are just a
few examples of our technological capabilities and how it makes us and our partners more effective.
This commitment to technology is an ongoing priority for our company, with constant enhancements
to existing systems and an eye toward future developments.

DMCpro SOFTWARE
We’ve developed our own proprietary, internal enterprise software that's our most ambitious technology
accomplishment yet. This software engages our business process from the very first contact with
a potential client through the proposal stage, contracting with suppliers, creating purchase orders,
costing, profit and loss statements, and invoicing. With all information in one place, our efficiency
and access to information improves, leading to better overall service. Our account executives have
unmatched access to client information, including
the content of all previously operated programs and
relevant notes from those programs. This serves to
better prepare them to anticipate the client’s unique
attributes and preferences.

ATTENDEE ACCESS TO TOURS, TRANSPORTATION, AND DINING
A significant advantage for large groups, especially trade associations and user groups that need
assistance communicating directly with their guests, our tool allows attendees to sign up for tours,
dinners, and arrange transportation directly with Hello! Las Vegas. It charges credit cards, sends
confirmations, builds manifests automatically, and provides real-time access to these manifests for
the client and Hello! Las Vegas. We can link directly to the registration website for the conference
or even the corporate intranet with the charging function disabled. This allows meeting planners to
outsource the registration and manifest process with confidence and ease.