Page 9 - Samaritas Quality Report 2018
P. 9

Outpatient Therapy

                   The Outpatient Therapy program provides comprehensive       health system, but that is not a requirement. The Outpatient
                   assessment and treatment for families and individuals to    Therapy program was restructured in 2018. While most ser-            Child and Family
                   help prevent, manage or resolve mental health or emotional   vices were closed, some locations still have therapy available.
                   issues. The program primarily serves families in the mental






                   Program                           Outpatient Therapy Services     Target     2018       390
                                                         Program Outcomes
                   Outcomes                          Youth who have completed treatment
                                                    and are discharged will increase level of   80%  33%
                                                       function, as measured by CAFAS
                                                                                                                Persons Served











                   Satisfaction                      Outpatient Therapy Services     Target     2018
                                                         Satisfaction Surveys
                   Surveys


                   Goal: 4.0 Satisfaction Ratings              Families                4.0       4.8
                   The 80% target was not met in Outpatient Therapy. This is usually because there is not enough
                   room to decrease a full 20 points (our requirement). Despite this, most showed a decrease of 10
                   points or sustain their score during therapy.












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