Page 4 - Samaritas Quality Report 2018

Child and Family

Our Child and Family service area includes a diverse group of Each program has separate outcomes, based on regulatory Child and Family
programs. These include: Foster Care, Independent Living Plus, requirements and improving the lives of those we serve. In
Youth Residential, New Americans (resettlement and employ- addition, each program administers satisfaction surveys to
ment), Community Center Saginaw, Lutheran Adoption Service persons served and/or stakeholders.
and several family preservation and behavioral health programs.

Foster Care

Program Foster Care Outcomes Target 2018
Outcomes

We did not meet our target for 75% of children to be Children discharged to adoption 36% 71%
reunified with parent/guardian within 12 months. within 24 months.
Because this was an issue for several locations Children reunified with
across the state, we are doing a root cause analysis. parent/guardian within 12 months. 75% 60%

Children had 2 or fewer 86% 94%
foster care placements.

Satisfaction surveys for foster parents are not anonymous in the target of 4.0 is a high expectation. Not only did the program
order to ensure that any concerns or praise are immediately dis- achieve a 3.9 satisfaction rating, but 85% of the surveys were
cussed with the appropriate staff. Birth parent and Supervised returned. Foster care staff continue to do an excellent job work-
Independent Living (SIL) surveys are anonymous. Because of ing with parents.
the non-voluntary nature of birth parents’ involvement, reaching

Satisfaction Foster Parent Birth Parent SIL Overall Rating
Surveys 4.4 4.0 4.5 4.3

Goal: 4.0 Satisfaction Rating.
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