Page 54 - LDR CLO

objective data, “quality” remains a vague concept. In truth, you can’t improve what you can’t measure. To this end, a systemwide disease registry has been launched and will aid in identifying patients with patterns of chronic or unidenti ed illnesses. The goal is the increased use of evidence-based care with disease-speci c care plans.
All of these improvements are fueled by smarter data capture, analysis and usage. “Everyone is sharing data, physicians are giving us data, and it all helps us establish better quality metrics,” notes Gary Wentzlo , president and CEO of
McLaren Physician Partners
(MPP), a structured
partnership model that
aligns McLaren Health
Care and its member
physicians. Physicians in
the MPP receive monthly
analyses of data on
their patients compiled
from throughout the
system, including the
disease registry. This
drives better care
insights — and fewer
oversights. If a patient
has hypertension and
diabetes, for example,
a reminder goes
out that the patient
needs an annual
retina exam. “Closing these gaps is important to health care now,” says Wentzlo . “Also, it’s rewarded by the reimbursement plans.”
An outstanding example of this from the past year has been our integrated balanced scorecard for objectively measuring and scoring safety and quality. “After just one year, we’ve seen a 15 percent increase in our overall system quality index,” says Mike McKenna, MD, chief medical o cer of McLaren Health Care. “That’s a signi cant impact gained by focusing on transparency and results. It allows us to achieve
breakthrough improvements.”
Data is good, but translating that data into actionable
tools that drive further quality gains is even better.
McLaren’s “balanced scorecard” index creates a
patient safety dashboard that instantly shows
important measures in comparison with
medians. “For complications, for
example, the index compares the number of complications that
arise in our patients with the best gures
nationally,” Dr. McKenna explains.
At the launch of the
McLaren HeaLtH Care
9