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what the legal aid community has learned
• Facilitated Entergy’s second LA.FreeLegalAnswers.org
clinic on October 22 where Entergy attorneys came
nd
together for two hours to answer questions posted to the
FLA site.
• Hosted a virtual training for CenturyLink corporate
counsel on June 30, 2020 to show the ins and outs of
the site.
• Plan to incorporate LA.FreeLegalAnswers.org into this
year’s Virtual Lawyers and Libraries Program.
• In response to COVID-19, raised the income guidelines
from 250% of Federal Poverty guidelines to within 400%
and less than $10,000 in assets to under $500,000. This
was in line with several other state’s sites and the LSBA
Online Modest Means Directory’s income guidelines.

• Updated the site’s training resources with relevant legal
trainings on divorce and FEMA applications and
appeals.
• Calculated year end statistics for 2020: 1,043 questions
submitted to the site, 818 of those answered (answer
rate of 78%), and 779 clients served. This represents a
53% increase in questions to the site.
● On Friday, October 22nd, the first virtual Free Legal
Answers clinic was held with attorneys from Butler Snow
and LSU Paul M. Hebert Law Students. Attorneys were
paired with students to answer the questions submitted
online through the site.
● On Thursday, October 28th, as part of Celebrate Pro
Bono Week, another virtual legal clinic will be held with
Entergy attorneys and students from Loyola College of
Law and LSU Paul M. Hebert Law Center.
● On Thursday, January 6th a virtual Free Legal Answers
clinic was held with volunteer attorneys and LSU Law
students. This clinic was built into the curriculum for the
2021 Access to Justice program during LSU’s
Apprenticeship Week.
o Certified as Provider for “CLE for Pro Bono”
Certification allows for LSBA program volunteers to obtain CLE
credit for volunteer work
ATJ Staff will participate in the 2021 YLD Seminar to present
the CLE titled, “Louisiana’s Pro Bono Network and you.” The

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