Page 4 - LRCC 2021 Annual Report
P. 4
Member Engagement
MEMBER
MEMBER RETENTION
ENGAGEMENT 89.32%
48%
MEMBER
SATISFACTION
SCORE
4.3/5
TOTAL
MEMBERSHIP
1,003
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Experience
13.6
10
2021 GOAL 2021 AVERAGE
NEW MEMBERS/MONTH
+$4,665
+$4,250
2021 GOAL 2021 AVERAGE
NEW REVENUE/MONTH
4 Lansing Regional Chamber of Commerce 2021 Annual Report lansingchamber.org 5