Page 17 - LRCC March 2021 Focus

ECONOMIC CLUB

Leaders Make Their Mark During Turbulent Times

he incredible leadership “There is a certain expectation that
being displayed by healthcare the leader is going to set the example,”
workers during COVID-19 said General Neller. “Anybody can
T is a model for leading during lead when things are good. The real
turbulent times, according to East challenge is can you lead when things
Lansing native and former Marine are hard.”
Corps Commandant, Robert Neller.
During his appearance before the General Neller said that leaders not
Lansing Economic Club on Feb. 18, only have to be clear about what they
General Neller said the heroic efforts expect from their team, but equally as
by healthcare professionals are also clear as to what the team can expect
examples of how good teammates from the leader.
help each other when others need
support. “It’s a contract. It’s a partnership,” said
General Neller. “If you’ve been in an
“They’ve been running hard much organization that you thought was
longer than we thought they would good, you believed that people were
have to run,” said General Neller. committed to the mission. People that
“It shows their dedication and their were not committed to the mission
discipline and their focus. They’ve Neller were held accountable. The leaders are
helped each other and leaned on each other.” most responsible and therefore should be held the most accountable.”

General Neller told the audience that turbulent times require leaders to General Neller said many organizations fail to invest the necessary resources
be clearer in their communications, engage with their people, analyze the in training and development. He said continual training is essential for
mission, and share the risk with teammates. growth of individual team members and the organization’s overall health. n

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