Page 7 - Black Bat Tactical Squad Business Profile.cdr

VISION & MISSION

STATEMENTS

VISION

To be regarded as the best security services provider responsive, reliable, relevant, and convinient to
the particular needs of our clients affording them professional security personnel with advanced
knowledge and sufcient skills, credible support service and positioning our identity as the nest
partner in the nations drive for sustainable peace and order. To provide quality services that exceeds
the expectations of our esteemed clients is by providing excellent safety and protection services. The
vision of the company is contained in the following three point plan and aims to achieve this by
means of:

џ Pro-active engagement of all its security personnel
џ Development of its personnel
џ Mutual co-operation and effective partnership with all its clients

MISSION

Is to provide customized, innovative, reliable, cost effective, and transparency security solutions,
designed for the needs and requirements of each individual distinct customer. To build long term
relationships with our clients to understand their unique requirements and develop tailor-made
solutions that meet and exceeds their requirements and provide exceptional customer services.
Identity and recruit the best people to power our company forward and people that will assist us to
provide excellent service to our clients. Continue to pursue innovation and to make adequate
investment in our business to ensure that we are at the forefront in the services that we provide and play
our part to contribute to a peaceful and secure environment by pursuing business through service
excellence, and consistently surpassing our customer's expectations by pursuing business through:

џ Service excellence and a focus on the customer.
џ Becoming an employer of choice for the best performing people in the industry that will be proud to
be Black Bat employee Continuously expanding our knowledge and information base and
applying it to the advantage of the customer.
џ Recruit and retain the most qualied personnel in the industry.
џ To strive not only to satisfy the needs of our clients, but also to exceed expectations. To foster long
term partnership with our clients through service excellence.
џ The success of our company will only be measured by the level of Peace of mind that our clients
experience while under our Protection.

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