Page 2 - Kensington Oval Proposal
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Table of Contents
1.0 Executive Summary .............................................................................................. 3
2.0 Development Overview........................................................................................4
2.1 The Scheme .................................................................................................................................................... 4
2.2 Site Inspection Observations..................................................................................................................5 Site Presentation ........................................................................................................................................... 5
3.0 Our Approach ........................................................................................................ 6
3.1 Accreditations................................................................................................................................................... 6
3.2 Communication .............................................................................................................................................. 6 Meetings with the Management Company Directors ................................................ 6 Procedures and time frames for complaint resolution ................................................ 7 Out of hours’ service .......................................................................................................................... 7 Breaches of lease covenants and antisocial behaviour .............................................. 7
3.3 Health, Safety and Compliance ............................................................................................................. 7
3.4 Financial management, control and reporting ........................................................................... 8 Reserves Funds and Asset Gathering...................................................................................... 8 Trust Accounts....................................................................................................................................... 8 Value for Money ................................................................................................................................... 8 Measurement......................................................................................................................................... 8 Credit Control ........................................................................................................................................ 9 Financial Reporting ............................................................................................................................ 9
3.5 Mechanical & Electrical Equipment ................................................................................................... 9 Tendering of Maintenance Contracts ................................................................................. 10 Major Works (including cyclical repairs / replacement) ........................................... 10 Capital Expenditure (CAPEX) Strategy and Reserve Fund Collection .............. 10
3.6 IT Facilities and Data Protection ......................................................................................................... 11
3.7 Proposed Management Team for Kensington Oval .............................................................. 12
3.8 Management Fees...................................................................................................................................... 14
3.9 Handover Plan and Process .................................................................................................................. 14 Plans for the rst year of appointment ............................................................................... 14
4.0 Conclusion ........................................................................................................... 15 5.0 Newsletter examples ..........................................................................................16
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Mainstay Management Proposal: Kensington Oval Management Company Ltd
