Page 2 - Carruthers Court Newbury Proposal
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Contents
Executive Summary 3 Development Overview 4 Management Strategy 5 Plans for the First Year Appointment 7
Handover Plan and and Process
Service Charges and Management Fees 8 Proposed Management Team 9 Customer Experience 10 Developing an Authentic Community 11 Operational Excellence 12
Scope of Services 14
Financial Management Control and Reporting
Mechanical and Electrical Equipment
Tendering of Maintenance Contracts
Major Works
Capital Expenditure (CAPEX) strategy for Reserve Fund Collection
Customer Portal and Data Protection
Conclusion 19 Testimonials and Case Study 20
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