Page 11 - Hammonds Kitchens March 19

Finance is S.A.F.E.R

Customers in today’s world need finance to suit their lifestyle rather than

having to adjust their lifestyle to suit their finance arrangement!

• Funding options are covered by the Consumer Credit Act and
secondary legislation.

• The Act provides customers with valuable protection with regards to
any deposit they have paid and product guarantee.
SECURE • Offering finance also means your customers have the option of leaving

their ‘rainy day’ savings in the bank.
• Retailers are paid after the lender has received the customers’ signed
authority.

• Products are tailored to meet your business requirements and your
customers’ need for affordability.
AFFORDABLE • Our flexible plans can be set-up over a maximum term of 180 months
to make customers’ purchases affordable.
• Interest rates are fixed, so they will never increase.

• Customers are presented with choices and allowed to make informed

FLEXIBLE decisions.
• They can make additional repayments at any time which may reduce
the term of the loan and the amount of interest to be paid.

• The application process is simple and can be completed in the comfort
EASY of customers’ homes.

• Businesses offering finance to their customers have to be authorised by
the Financial Conduct Authority. They have to hold Full or Limited
Permission, or be an Approved Representative (AR).
• Compliance should be embraced to increase and improve business –
REGULATION
as apposed to obstructing business
• Treating Customers Fairly is the FCA’s overarching value. Customer
satisfaction is not a measurement of Treating Customers Fairly. Every
customer must get the same deal every time.

THIS DOCUMENT IS FOR INTERNAL USE ONLY. NOT TO BE SHOWN TO CUSTOMERS.DOCUMENT IS FOR INTERNAL USE ONLY. NOT TO BE SHOWN TO CUSTOMERS.
THIS
This document is for internal purposes and not to be shown to customers