Page 12 - Chapter 3 : Invitation and telephone

TELEPHONE

EXPRESSIONS FOCUS

Making a Call l
1. 1. Making a Cal

 Hello, I am…..……..can/could I speak to…
 Hello, can/May I speak to……………

 Hello, can/could you connect me to……………..

2. Answer a Phone
2.
Answer a Phone
 Good afternoon. Can/may I help you?
 Hello, can/may I speak to………………..
 Hello, What can I do for you / what can I help you?

3. Take a Phone
3.
Take a Phone

 I am sorry, he is out at the moment
 I am sorry. He is not in today.
 I am afraid, he is not able to answer. He is busy right now

 Could/would you leave message?

4. Connect a Phone
4. Connect a Phone

 I’ll put you through to….
 Wait a minute/hold the line, please.
 Sure, I’ll connect you to ….