Page 14 - Lake & Co....

Second Home – Managed Services Provided

Lake & Co shall:

 Inspect the property and arrange for it to be professionally surveyed

 Provide a full report detailing the property’s condition, along with an assessment on the
function and condition of all appliances and plant machinery

 Advise the client on any reasonable pre‐management works to the property that would be
beneficial and ensure the efficiency of on‐going maintenance

 Supply the client with a schedule of routine maintenance work required for the property

 Organise all necessary certificates and checks for the property (for example: gas, portable
appliance testing, NICEIC electrical check, intruder alarms, carbon monoxide and fire alarms,
batteries etc.)

 Open a client account enabling Lake & Co to hold a maintenance fund of £3,000. Any work required
to be carried out with a value of £1,000 or less will be done so at the discretion of the management.
All work will be checked to ensure it is required before it is carried out; this will include the
replacement of any household items. Prior consent will be sought for any work required with a value
of over £1,000 (or a higher value set by the client)

 Organise and oversee any works at the property that are being carried out as part of the routine
maintenance schedule

 Act as the sole contact for the client and their suppliers for anything related to the property,
including, but not limited to, the attendance of resident meetings

 Retain two sets of spare keys to the property

 Act as first point of response to any alarms at the property when the client is not in residence or as
agreed with the client

 Prepare a “Welcome Pack” to include, but not limited to, emergency telephone numbers,
appliance handbooks, useful numbers etc.

 Conduct regular visits to the property, to take place weekly when the client is not in residence or as
otherwise agreed

 Organise house‐sitting services, the scope of which are to be agreed between Lake & Co and the
client from time to time