Page 19 - JFSLA - Benefits Guide 2018-2019 - FINAL

Contacts

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.

Medical - Anthem
HMO Member Services …………………………..…………………………………………………………….. (800) 888-8288
PPO Member Services ….………………………..…….……………………………………………………….. (800) 888-8288
HSA PPO Member Services ……………………………………………………………………………………. (866) 207-9878
Anthem Pharmacy - Retail ………………………….…………………………………………………………. (800) 700-2541
Anthem Pharmacy - Mail Order …………………….………………………………………………………. (866) 297-1013
Informed Health Line …………………………………….………………………………………………………. (800) 556-1555
Carrier Website …………………………………………………………………………………………………….. www.anthem.com/ca

Dental - Anthem

Member Services ……………………………………….………………………………………………………….. (800) 627-0004
Dental Online Benefits Enrollment ………………………………………………………………………… www.anthem.com/ca
Carrier Website ………………………………………….…………………………………………………………. www.anthem.com/ca
Vision - Anthem
Member Services …………………………………………..……………………………………………………... (866) 723-0515
Vision Online Benefits Enrollment ……………..………………………………………………………….. www.anthem.com/ca
Carrier Website ………..…………………………………………………………………………………………… www.anthem.com/ca
Basic Life and Voluntary Life - UNUM

Member Services …………………………………………………………………………………………………... (800) 421-0344
www.unum.com

Long Term Disability - UNUM
Member Services …………………………………………………………………………………………………… (800) 858-6843
www.unum.com
Tax Deferred Annuities (403b) - Lincoln Financial Group
Plan Representative - Gareth (Gary) Rich ………………………………………………………………. (818) 889-1955 or gary.rich@lfg.com

Employee Assistance Program - UNUM
Counselor Services ………………………………………………………………………………………………… (800) 854-1446 —English
Carrier Website ………………………………………….…………………………………………………………. (877) 858-2147—Spanish
www.lifebalance.net
User ID and Password: lifebalance
Supplemental Benefits - UNUM Critical Illness, Accident, & Hospital Indemnity
Member Services …………………………………………………………………………………………………… (800) 635-5597
Carrier Website ………………………………………….…………………………………………………………. www.unum.com
Flexible Spending Account - WageWorks
Member Services …………………………………………………………………………………………………… (800) 950-0105
Carrier Website ………………………………………….………………………………………………………….. www.takecarewageworks.com

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