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RESOURCES AND CONTACTS
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.
United Healthcare
Medical
HDHP Member Services ….………………………..…………………………....…………………………… (866) 314-0335
OptumRx Pharmacy …………..……………………………………………………....…………………….… (800) 797-9791
Specialty Pharmacy ………………………………….……………..........…………..…………………...… (888) 702-8423
Carrier Website ………………………………………………………………….…………..…………………… www.myuhc.com
Vision
Member Services ……………………………………….…………….…..………………..…………………… (800) 638-3120
Carrier Website ……………………………………………………………….……………..…………………… www.myuhcvision.com
HSA Bank
HDHP HSA Banking
Member Services ……………………………………….…………..….…..…………………………………… (800) 357-6246
Carrier Website ………………………………………………………..……….………………………………… www.hsabank.com
United Concordia
Dental
Member Services ……………………………………….…………….…..………………..…………………… (800) 332-0366
Carrier Website ……………………………………………………………….……………..…………………… www.unitedconcordia.com
Cigna
Life/AD&D and Disability
Member Services …………………………………………..……………..…..………………………………… (800) 362-4462
Carrier Website ………..…………………………………………..………..…………………………………… www.cigna.com
Employee Assistance Program
Member Services …………………………………………..……………….…………………………………… (800) 538-3543
Carrier Website ………..…………………………………………..…………..………………………………… www.cignabehavioral.com/CGI
User Name: rewards / Password: savings
Travel Assistance Program
Member Services …………………………………………..……………………………….…………………… (888) 226-4567 US / (202) 331-7635 Outside US
Discovery Benefits
Flexible Spending Accounts
Member Services ……………………………………….…………….…..……………..……………………… (866) 451-3399
Carrier Website ……………………………………………………………….…………..……………………… www.discoverybenefits.com
Fidelity Investments
401(k)
Member Services ……………………………………….…………….….……………………………………… (800) 835-5097
Carrier Website ……………………………………………………………………………….…………………… www.fidelity.com
Unum
Hospital and Accident Insurance
Member Services ……………………………………….…………….…..……………..……………………… (866) 679-3054
Carrier Website ……………………………………………………………….…………..……………………… www.unum.com
The Burnham Advocate Help-Line: (800) 391-6812
Burnham Advocate toll-free customer service help-line provides assistance with insurance related issues when you are unable to
resolve them directly with the insurance carriers listed above.
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