Page 16 - ENCO Benefits Guide 01-20 Florida_FINAL
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RESOURCES AND CONTACTS
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact Tracy Norys at norys@encous.com or
call (714) 283-6080 x103
ANTHEM BLUE CROSS
Medical
Member Services Bluecard..……………………….…………….…..………………………………………………………. (800) 274-7767
Pharmacy Services ………………………………………………………………………………………………………………... (800) 700-2533
Specialty Pharmacy ………………………………………………………………………………………………………………. (800) 870-6419
Carrier Website ……………………………………………………………….……………………………………………………. www.anthem.com/ca
METLIFE
Dental
Member Services ……………………………………….…………….…..………………………………………………………. (800) 275-4638
Carrier Website ……………………………………………………………….……………………………………………………. www.metlife.com
Life/AD&D and Disability
Member Services ……………………………………….…………….…..………………………………………………………. (800) 275-4638
Carrier Website ……………………………………………………………….……………………………………………………. www.metlife.com
Employee Assistance Program - LifeWorks US Inc.
Member Services ……………………………………….…………….…..………………………………………………………. (888) 319-7819
Carrier Website ……………………………………………………………….……………………………………………………. www.metlifeeap.lifeworks.com
Estate Resolution Services (Available with Voluntary Life)
Member Services ……………………………………….…………….…..………………………………………………………. (800) 821-6400
Will Preparation (Available with Voluntary Life)
Member Services ……………………………………….…………….…..………………………………………………………. (800) 821-6400
SUPERIOR VISION
Vision | Policy No 33601
Member Services …………………………………………..……………..………………………………………………………. (800) 507-3800
Carrier Website ………..…………………………………………..……………………………………………………………… www.superiorvision.com
PAYPRO
Flexible Spending Accounts
Member Services …………………………………………..……………..………………………………………………………. (800) 427-4549
Carrier Website …………………………………………………………………………………………………………………….. www.pagroup.us
To Register……...………..…………………………………………..……………………………………………………………… www.mywealthcareonline.com/
paypro/
AFLAC
Supplemental Benefits
Cesar Torres (ENCO’s dedicated Account Manager)……..……………………………………………………….. (714) 398-5622
Website ………..…………………………………………..…………………………………………………………………………. cesar_torres@us.aflac.com
TRI-AD RETIREMENT PARTICIPANT SERVICES
401(k)
Member Services …………………………………………..……………..………………………………………………………. (877) 690-4015
Carrier Website ………..…………………………………………..……………………………………………………………… www.tri-ad.com/401k
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