Page 23 - Optima Tax EE Guide 01-19 CA_FINAL

Carrier Contacts

Optima Tax Relief
Enrollment & Eligibility Information
Human Resources Department ………..………………………………………………... (800) 536-0734 ext 5555
hr@optimaxrelief.com
Blue Shield | Policy # W0065150
Medical
HMO Member Services ………..……………………………………………………………... (855) 829-3566
Shield Concierge (for Trio HMO Members) …………………………………………. (855) 829-3566
PPO Member Services ………..………………………………………………………………. (888) 256-1915
Teladoc ……………………………………………………………………………………………….. (800) 835-2362 | www.teladoc.com/bsc
24/7 Nurseline ……………………………………………………………………………………. (877) 304-0504
Carrier Website …………………………………………………………………………………… www.blueshieldca.com
Dental
DHMO Member Services …………..………………………………………………………... (800) 585-8111
PPO Member Services ………..……….……………………………………………………... (888) 702-4171
Carrier Website …………………………………………………………………………………… www.blueshieldca.com

Vision
Member Services ………………………………………………………………………………... (877) 601-9083
Carrier Website …………………………………………………………………………………... www.blueshieldca.com
Employee Assistance Program
Member Services ………………………………………………………………………………... (800) 985-2405
Carrier Website …………………………………………………………………………………... www.lifereferrals.com | Password: BSC
Life/AD&D
Member Services ………………………………………………………………………………... (800) 559-5905
Carrier Website …………………………………………………………………………………... www.blueshieldca.com
TASC
Flexible Spending Accounts
Member Services ………………………………………………………………………………... (800) 422-4661
Carrier Website …………………………………………………………………………………... www.tasc.com
Colonial Life
Supplemental Benefits
Colonial Representative ………………………….…………………………………………… (858) 673-6995 Peter Crosby
peter.crosby@coloniallife.com
TransAmerica
401(k) Retirement Savings
Member Services ………………………………………………………………………………... (800) 797-2643
Carrier Website …………………………………………………………………………………... www.transamerica.com

Burnham Advocate
(800) 391-6812

The Burnham Advocate toll-free customer service help-line can provide assistance with insurance related
issues when you are unable to resolve them directly with the insurance carriers. With the Burnham Advocate
help-line, you will receive fast, skilled assistance with Medical, Dental and Vision provider issues, referral
assistance, and claims management.

Employee Benefits 23