Page 2 - QSC EE Guide 01-20 CA
P. 2

Quality is essential in         Service is about meeting        Commitment is standing
                 everything we make and          the real needs of our           behind our word. It is
                 everything we do.               customers. Along with           doing the right thing
                 Consistent and pervasive        quality it sets us apart and    simply because it is the
                 quality sets us apart and       provides value to others.       right thing to do. Go the
                 increases our value to          Anticipate the needs of         distance to ensure that a
                 others. Constantly striving     others and help them to be      promise made or implied is
                 to improve our quality not      successful. Let care for        a promise kept.
                 only builds our business        others guide your
                 but helps us grow as            decisions and efforts.
                 individuals. Excellence is a
                 sign of respect for our
                 customers, our suppliers
                 and ourselves.





                 Integrity is the foundation     Teams can achieve far
                 of trust. Act with honesty      more than individuals.
                 and fairness towards            Harness the power of            Joy and hard work go hand
                 everyone. Treat others as       people through effective
                 you would have them treat       teamwork within QSC, and        in hand. Nothing of lasting
                 you. Always make                throughout the customer         merit can be achieved
                 decisions based on the          chain.                          without hard work, but
                 long term best interest of                                      hard work cannot be
                 all parties.                                                    sustained without enjoying
                                                                                 the work. Our goals and
                                                                                 standards make hard work
                                                                                 essential. At the same
                                                                                 time, make sure to have
                                                                                 fun all along the way.
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