Page 12 - Optima Tax EE Guide 01-20 CA w Kaiser

Anthem Virtual Visits:

LiveHealth Online

When you don’t feel well, or your child is sick, the last thing you want to do is leave the comfort of home to sit in a
waiting room. Now you don’t have to. LiveHealth Online let you see and talk to a doctor from your mobile device or
computer without an appointment. Most visits take about 10-15 minutes and doctors can write a prescription, if
needed, that you can pick up at your local pharmacy. This service is part of your health benefits offered through
Anthem.

Cost
$5 Copay

Good For Not Good For
• Colds, fever, and flu • Anything that requires a
• Allergies hands-on exam
• Sore Throat • Anything requiring a Accessing LiveHealth Online
• Headache test Sign up for LiveHealth Online
• Stomach Ache • Cancer or other today -- it’s quick and easy
• and more! complex conditions Go to www.livehealthonline.com or
• Chronic conditions download the app
• Sprains, broken bones, and register on your phone or tablet.
or injuries requiring
bandaging

Here’s How it Works:

Setup an Account Provide Medical History Request a Consult
Sign up online or call to use Within the website, click “My Medical On-demand and scheduled consults
LiveHealth Online day, night, History” to provide LiveHealth Online are available via LiveHealth Online
weekends, and holidays. doctors the information they need to mobile app.
make an accurate diagnosis.

24/7 Nurse Line
Anthem offers a 24-hour nurse support line to help answer health related questions. Support is available by
calling (800) 337-4770. This service is provided by Anthem at no charge to you.

12 Employee Benefits