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RESOURCES AND CONTACTS
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.
Anthem Blue Cross
PPO Medical Member Services ….………………………..…………………………..………………………. (800) 227-3560
HSA Medical Member Services ………………………………………………………………………………… (866) 207-9878
24-Hour Nurseline …………………………………………………………………………………………………... (800) 700-9186
Pre-Certification Review ………………………………………………………………………………………….. (800) 274-7767
Retail Pharmacy …………..…………………………………………………….……………………………………. (800) 700-2541
Mail Order Pharmacy ………………………………….……………..........……………………………………. (866) 297-1013
Vision Member Services …………………………………………………………………………………………… (866) 723-0515
Resource Advisor …………………………………………………………………………………………………….. (888) 209-7840
Life Insurance Claims ……………………………………………………………………………………………….. (800) 552-2137 | lifeclaims@anthem.com
Disability Claims ………………………………………………………………………………………………………. (800) 232-0113 | disability@anthem.com
Carrier Website ………………………………………………………………….……………………………………. www.anthem.com/ca
Resource Advisor Website ……………………………………………………………………………………….. www.resourceadvisorca.anthem.com
Delta Dental
Member Services ……………………………………….…………….…..………………………………………… (800) 765-6003
Carrier Website ……………………………………………………………….……………………………………… www.deltadentalins.com
Igoe
Member Services …………………………………………..……………..………………………………………… (800) 633-8818
Carrier Website ………..…………………………………………..………………………………………………… www.goigoe.com
Go Mobile!
Take advantage of the online services available through our insurance carriers.
Anthem Blue Cross
Register on Anthem’s website by visiting www.anthem.com/ca. Once you are registered, you can locate
providers, view your claims status, take a health assessment to receive your overall health score, compare
cost and quality for common procedures, refill prescriptions, and access SpecialOffers@Anthem product
and service discounts. You may also download Anthem’s free mobile app. To log in on your smartphone,
you must be registered on Anthem’s secure member site and have a user name and password.
Delta Dental
Visit www.deltadentalins.com on your smartphone to access mobile-optimized online services on the go,
including a helpful dentist locator tool. Or, download the Delta Dental app, available through the App
Store or Google Play, to access your plan information and try out the handy toothbrush timer.
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