Page 11 - Work Life and Benefits Booklet 2018 - SS A

The care you need – when The cost savings are clear.
you need it now. Virtual visits with MDLIVE can be a
MDLIVE’s board-certified doctors or cost-effective alternative to a
therapists are available 24/7/365 to convenience care clinic or urgent care
resolve many of your non-emergency center, and cost less than going to the
medical issues and behavioral health emergency room. Remember, your
needs through phone or video telehealth services are only available
consultations without leaving your for minor, non-life threatening
home or office. When, where and how conditions. In an emergency, dial 911
it works best for you! or go to the nearest hospital.

When: Costs
Day or night, weekdays, HSA: Retail Rate
PPO: $30
weekends and holidays Register today so you’ll be ready to use MDLIVE
Where: services when you need them.
Home, work or on the go Choose with confidence.
How: MDLIVE is a quality national telehealth www.mdlive.com
Online: www.mdlive.com provider, so you can choose your care 888.680.8646
Call: 888.680.8646 confidently. When you can’t get to
your doctor, MDLIVE is here for you. Signing up is easy!
1. Set up and create an account with MDLIVE and
provide the required information
Talk to a doctor for help with: 2. First name, last name, date of birth & BCBSTX
member ID number
• sore throat • allergies 3. Download vendor apps to your smartphone/
• headache • rash mobile device**
• fever • stomach ache
• cold and flu • UTIs and more

MDLIVE cannot prescribe controlled substances for behavioral health issues. Members can access an MDLIVE doctor via phone or video 24 hours a day, seven days a week for
non-emergency medical issues. Behavioral is by appointment. MDLIVE, an independent company, provides virtual visit services for Blue Cross and Blue Shield of Texas. MDLIVE
operates and administers the virtual visit program and is solely responsible for its operations and that of its contracted providers.

* Availability may vary by location and plan type and is subject to change. See vendor sites for details.
** The downloading and use of any mobile app is subject to the terms and conditions of the mobile app and the online stores from which it is downloaded. Standard mobile
phone carrier and data usage charges apply.