Page 17 - Cylance EE Guide 01-19 All Employees

RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment.
If you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.

Kaiser Permanente

Member Services ……………………………………….…………….…..………………………………………… (800) 464-4000
Carrier Website ………………………………………………………………….…………………………………… www.kp.org

Anthem Blue Cross

EPO/PPO Medical Member Services …………………………..………………………………………….. (800) 888-8288
HSA Medical Member Services ………………………………………………………………………………… (844) 860-3535
24-Hour Nurseline …………………………………………………………………………………………………… (800) 337-4770
Condition Care ………………………………………………………………………………………………………… (866) 962-0957
Future Moms …………………………………………………………………………………………………………... (800) 828-5891
Pre-Certification Review ………………………………………………………………………………………….. (800) 274-7767
Retail Pharmacy …………..…………………………………………………….……………………………………. (800) 700-2541
Mail Order Pharmacy ………………………………….……………..........……………………………………. (866) 297-1013
Vision Member Services …………………………………………………………………………………………… (866) 723-0515

Mutual of Omaha

Carrier Website ……………………………………………………………………………………………………….. www.mutualofomaha.com
Life Insurance …………………………..…………………………………………………………………………….. (800) 775-8805
Disability Claims ……………………………………………………………………………….……………………… (800) 877-5176
Carrier Website ……………………………………………………………………………………………………….. newdisabilityclaim@mutualofomaha.com
Employee Assistance Plan ………………………….……………………………………………………………. (800) 316-2796
Carrier Website ……………………………………………………………………………………………………….. www.mutualofomaha.com/eap
Travel Assistance Program ……………………………………………………………………………………….. (800) 856-9947 in the U.S.
(312) 935-3658 outside the U.S.
Hearing Discount Program …..…………………………………………………….……………………………. (888) 534-1747
Program website ……………………………………………………………………………………………………... www.amplifonusa.com/mutualofomaha
Will Preparation ……...………………………………….……………..........……………………………………. www.willing.com/mutualofomaha

Delta Dental
Member Services ……………………………………….…………….…..………………………………………… (800) 765-6003
Carrier Website ……………………………………………………………….……………………………………… www.deltadentalins.com

Igoe

Member Services …………………………………………..……………..………………………………………… (800) 633-8818
Carrier Website ………..…………………………………………..………………………………………………… www.goigoe.com

ARAG
Member Services ……………………………………….…………….…..………………………………………… (800) 247-4184
Carrier Website for service……………………………………………….……………………………………… service@ARAGlegal.com
Carrier Website for plan details ………………………………………………………………………………. www.ARAGLegalCenter.com
Access Code 18362cy
United Pet Care

Member Services ……………………………………….…………….…..………………………………………… (888) 781-6622
Carrier Website ……………………………………………………………….……………………………………… www.unitedpetcare.com/cylance

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