Page 15 - OrangeTheory Benefits Guide 07-2019_FINAL

Resources and Contacts

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open
enrollment. If you are unable to resolve your issues or questions with the insurance carriers, please contact the Human
Resources Department.
Phone Website

Anthem Blue Cross Medical
- HMO (800) 888-8288
- HSA (800) 888-8828 www.anthem.com/ca
- PPO (800) 888-8828
- Anthem Pharmacy (800) 824-0898
MetLife Dental
- DHMO (800) 880-1800 www.metlife.com/insurance/dental-insurance
- DPPO (800) 942-0854
MetLife Vision
(855) 638-3931 www.metlife.com/insurance/vision-insurance
- PPO
MetLife/ VBA Voluntary Benefits
- Group Accident (866) 797-3236 www.vbaadv.com
- Critical Illness
- Hospital Indemnity

MetLife Life & AD&D
- Basic Life and AD&D (800) 638-5433 www.metlife.com/insurance/life-insurance
- Voluntary Life and AD&D

MetLife EAP www.metlifeeap.lifeworks.com
1-888-319-7819
- Employee Assistance Program user name: metlifeeap and password: eap
Discovery Benefits FSA 1-866-451-3399 www.DiscoveryBenefits.com
- Flexible Spending Account

The Burnham Advocate Help-Line: (800) 391-6812
The Burnham Advocate toll-free customer service help-line can provide assistance with insurance related
issues when you are unable to resolve them directly with your insurance carriers. You will receive fast, skilled
assistance with Medical, Dental and Vision provider issues, referral assistance, and claims management.

For help, simply call the Burnham Advocate help-line at (800) 391-6812. For more complicated questions or
claims issues, the Burnham claims specialist works as your insurance advocate, researching and resolving
problems quickly and effectively. If further action is required, the Burnham Advocate will provide regular
updates until the issues are resolved.

15