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RESOURCES AND CONTACTS
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.
Anthem Blue Cross California
Medical
Member Services …………………………..………………….………..…………….………………………… 800-888-8288 HMO | 800-888-8288 PPO
Home Delivery Pharmacy …………………………………………..………………..…....……………..… 866-297-1013
Pharmacy ………………..……………………………….……………..........…………..…………………...… 800-700-2541
Carrier Website ………………………………………………………………….…………..…………………… www.anthem.com/ca
Vision
Member Services ……………………………………….…………….…..………………..…………………… 866-723-0515
Carrier Website ……………………………………………………………….……………..…………………… www.anthem.com/ca
Dental
Member Services ……………………………………….…………….…..………………..…………………… 877-567-1804
Carrier Website ……………………………………………………………….……………..…………………… www.anthem.com/ca
Cigna
Life/AD&D and Disability
Member Services …………………………………………..……………..…..………………………………… 800 362-4462
Carrier Website ………..…………………………………………..………..…………………………………… www.cigna.com
Employee Assistance Program
Member Services …………………………………………..……………….…………………………………… 800 538-3543
Carrier Website ………..…………………………………………..…………..………………………………… www.cignabehavioral.com
Travel Assistance Program
Member Services …………………………………………..……………………………….…………………… 888 226-4567 US | 202-331-7635 Outside US
Discovery Benefits
Flexible Spending Accounts
Member Services ……………………………………….…………….…..……………..……………………… 866 451-3399
Carrier Website ……………………………………………………………….…………..……………………… www.discoverybenefits.com
Fidelity Investments
401(k) & HSA Banking
Member Services ……………………………………….…………….….……………………………………… 800 835-5097
Carrier Website ……………………………………………………………………………….…………………… www.fidelity.com
Unum
Hospital and Accident Insurance
Member Services ……………………………………….…………….…..……………..……………………… 866 679-3054
Carrier Website ……………………………………………………………….…………..……………………… www.unum.com
The Burnham Advocate Help-Line: (800) 391-6812
Burnham Advocate toll-free customer service help-line provides assistance with insurance related issues when you are unable to
resolve them directly with the insurance carriers listed above.
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