Page 19 - Evisions Benefit Guide 2020 - Effective 1.1.2020
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Resources and Contacts
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the People & Culture Department.
Kaiser
Medical
Member Services (CA Only) ...…………………….…………….…..………………………………………………………. (800) 464-4000
Carrier Website ……………………………………………………………….……………………………………………………. www.kp.org
Blue Shield
Medical
Trio ACO HMO Member Services (CA Only) ……………………….…………….…..………………………………. (855) 829-3566
HMO Member Services (CA Only) …………………………………………………………………………………….…... (855) 256-1915
PPO/HSA Member Services …………………………………………………………………………………………...…….. (855) 256-1915
Carrier Website ……………………………………………………………….……………………………………………………. www.blueshieldca.com
Dental
Member Services ……………………………………….…………….…..………………………………………………………. (888) 702-4171
Carrier Website ……………………………………………………………….……………………………………………………. www.blueshieldca.com
UNUM
Vision
Member Services …………………………………………..……………..………………………………………………………. (888) 400-9304
Carrier Website ………..…………………………………………..……………………………………………………………… www.eyemedvisioncare.com/unum
Basic Life/AD&D | Voluntary Life/AD&D | Short Term Disability | Long Term
Disability
Member Services …………………………………………..……………..………………………………………………………. (800) 421-0344
Claims …………………………………………………………………………………………………………………………………... (800) 633-7479
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com
Employee Assistance Program
Counselor Services ………………………………………..……………..………………………………………………………. (800) 854-1446
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com/lifebalance
User ID and password: lifebalance
Supplemental Benefits—Accident Insurance
Member Services …………………………………………..……………..………………………………………………………. (800) 635-5597
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com
United Pet Care
Pet Discount Program
Member Services …………………………………………..……………..………………………………………………………. (949) 916-7374
Carrier Website ………..…………………………………………..……………………………………………………………… www.unitedpetcare.com
Fidelity
401(k) - Retirement Planning | HSA Banking
Member Services …………………………………………..……………..………………………………………………………. (800) 835-5097
Carrier Website ………..…………………………………………..……………………………………………………………… www.fidelity.com
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