Page 17 - 5.11 Benefit Guide 2019 EXECUTIVE

RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open
enrollment. If you are unable to resolve your issues or questions with the insurance carriers, please contact our Human
Resources Department.

MEDICAL - AETNA (POLICY #847226)
Member Services .......................................................................................... (877) 204-9186
Retail Pharmacy ........................................................................................... (800) 238-6279
Mail Order Pharmacy .................................................................................... (888) 792-3862
Navigator Technical Support ......................................................................... (800) 225-3375
Carrier Website ............................................................................................. www.aetna.com
ACCIDENT AND HOSPITAL INDEMNITY - AETNA (POLICY #802458)

Member Services .......................................................................................... (800) 607-3366
Carrier Website ............................................................................................. www.myaetnasupplemental.com
HSA ADMINISTRATOR - HEALTH EQUITY (POLICY # 10963304)
Member Services .......................................................................................... (866) 346-5800
Carrier Website ............................................................................................. www.healthequity.com
DENTAL - CIGNA (POLICY # 3341701)
Member Services .......................................................................................... (800) 244-6224
Carrier Website ............................................................................................. www.mycigna.com
VISION - EYEMED (POLICY # 9872169)
Member Services .......................................................................................... (866) 289-0614
Carrier Website ............................................................................................. www.eyemedvisioncare.com
BASIC LIFE/AD&D - LINCOLN FINANCIAL GROUP (POLICY # 01-0126616)
VOLUNTARY LIFE/AD&D - LINCOLN FINANCIAL GROUP (POLICY #40-0001000-11475)
Member Services .......................................................................................... (800) 423-2765
Carrier Website ............................................................................................. www.lincoln4benefits.com
LONG TERM DISABILITY - LINCOLN FINANCIAL GROUP (POLICY # 01-0126617)
Member Services .......................................................................................... (800) 423-2765
Carrier Website ............................................................................................. www.lincoln4benefits.com
EMPLOYEE ASSISTANCE PROGRAM - LINCOLN FINANCIAL GROUP
Counselor Services ....................................................................................... (888) 628-4824
Carrier Website ............................................................................................. www.lincoln4benefits.com
User Name: LFGsupport
Password: LFGsupport1
401(K) - FIDELITY INVESTMENTS (POLICY # 09221)
Member Services .......................................................................................... (800) 294-4015
Carrier Website ............................................................................................. www.netbenefits.com
FLEXIBLE SPENDING ACCOUNTS - WAGEWORKS
Member Services .......................................................................................... (877) 864-9549
Carrier Website ............................................................................................. https://mybenefits.wageworks.com
CREDIT UNION - VALLEY FIRST CREDIT UNION
Member Services .......................................................................................... (877) 549-4567
Carrier Website ............................................................................................. www.firstvalley.org

17