Page 10 - Career Group Benefits Guide 2020 OOS
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ADDITIONAL MEDICAL BENEFITS






         Anthem Live Health Online



         LiveHealth Online is a great new innovation that allows for online visits with doctors for non-emergency health
         conditions. LiveHealth Online is used primarily for things one can self-diagnose like the common cold, a rash, or pink
         eye. It is available for all Anthem members at a $10 copay. LiveHealth Online doctors can even write prescriptions that
         you can then go pick up at your local pharmacy. LiveHealth Online can be accessed from anywhere! To get started, go
         to www.livehealthonline.com and set up a profile. When accessing LiveHealth Online, you’ll select a physician, submit
         your symptoms and a live video conversation with the physician begins. LiveHealth Online also includes Behavioral
         Health visits that are offered as part of the Behavioral Health benefits.







                 Good For                    Not Good For
         •   Colds, fever, and flu   •   Anything that requires a                Accessing LiveHealth Online
         •   Allergies                  hands-on exam                          Register today so you’ll be ready to
         •   Sore Throat             •   Anything requiring a test             use Live Health Online services when
         •   Headache                •   Cancer or other complex               you need them.
         •   Stomach Ache               conditions
         •   and more!               •   Chronic conditions                         www.livehealthonline.com
                                     •   Sprains, broken bones, or
                                        injuries requiring bandaging






         Anthem Mobile App


         Say hi to Sydney. Anthem’s new app is simple, smart—and about you.
         With Sydney, you can find everything you need to know about your Anthem benefits, personalized and all in one place.
         Sydney makes it easier to get things done, so you can spend more time focused on your health.

         With just one click, you can:

         •   Find and check costs     •   Get answers even faster with   •   Get alerts, reminders and tips directly from
         •   Check all benefits          our chatbot                       Sydney
         •   See claims               •   View and use digital ID cards   •   Get doctor suggestions based on your needs


         Download the app on Google Play or the Apple App Store. Log in with your Anthem username and password.



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