Page 46 - Flipbook January Board

Guthrie Robert Packer Hospital Scorecard
Fiscal Year: 2018
Goals

Pillars: People Service Quality Financial Growth
FY 2018
FY 2018 FY 2018 Explanation and
Pillar Goal Baseline Target Jul-17 Aug Sep Oct Nov Dec Jan-18 Feb Mar Apr May Jun FYTD Corrective Action
MORTALITY INDEX: 10% Decrease from FY 2017 2.56 2.3 3.57 1.83 3.09 2.18 1.7 2.96 2.49 1.92 1.72 2.6 3.13 2.42
30 Day Readmission Rates Composite: AMI, CHF, PN, COPD, THA/TKA: 13.4% 12.1%
Quality 10% Decrease from FY 2017 5.3% 13.2% 8.2% 14.2% 11.9% 12.3% 12.0% 12.4% 9.2% 11.5% 11.2%
Elimination of Hospital Acquired Infections C-Diff Infection Rate per 10K Patient Days: 10%
Decrease from FY 2016 6.74 6.07 13.09 11.44 2.06 3.63 6.06 8.52 5.46 11.9 1.78 7.95 3.77 9.7 7.04
HOSPITAL INPATIENT: HCAHPS Improvement in
Top Box Score for Recommend this Hospital. Adjusted sample, by Received date, comparing to Non- 70.9 75 72.6% 75.1% 63.7% 68.3% 66.8% 65.9% 58.1% 67.3% 70.0% 68.5% 68.9% 63.2% 67.4%
University Teaching Hospitals database. As of 7/10/2018
HOSPITAL OUTPATIENT: OVERALL SATISFACTION
Improvement in Mean Score for FY2018, adjusted sample, by Received date, comparing to All 93.7 94.2 93.9 92.5 93.6 91.7 91.5 92.3 93.8 93.9 92 93.9 93.2 94.6 93.1
Service Press Ganey database As of 7/10/2018
EMERGENCY DEPT: OVERALL SATISFACTION:
Improvement in Mean score for FY2018, adjusted sample, by Received date, comparing to All Press 85.1 87 83.1 84.4 81.2 84.6 85.8 80.8 82.4 86.7 78.6 84.7 83.6 85.7 83.4
Ganey database As of 7/10/2018
ROBERT PACKER AMBULATORY SURGERY: OVERALL SATISFACTION
Improvement in Mean score for FY2018, adjusted sample, by Received date, comparing to All Press 92.4 93.5 91.8 92.2 91.7 92.2 91.0 92.3 91.6 91.9 92.1 92.6 91.1 93 92
Ganey database As of 7/10/2018
VOLUNTARY EMPLOYEE TURNOVER RATE:(Excludes Retirements, Internal Transfers 13.3% 11.0% Quarterly
within The Guthrie Clinic, and Guthrie Initiated Terminations)
People VOLUNTARY PHYSICIAN TURNOVER RATE:(Excludes Retirements & Guthrie Initiated Annually
Terminations) Target of maintaining ≤ 9% is condsidered in the top decile 8.6% 9.0%
RESIDENT RETENTION:
(Signed Contracts) from Graduate Medical Education Pgm >=4 1 as of 10/10/2017
HOSPITAL ADMISSIONS: 14,312 15,138 1254 1297 1193 1395 1176 1099 1297 1209 1357 1262 1294 1221 15054
Inpatient Admissions increase by 5.8% over FY2017
HOSPITAL OUTPATIENT VOLUME
Overall Outpatient case volume increase by 5.0% over FY2017. Excludes all cases considered SP 279,920 294,600 NA
Growth and observation cases
INPATIENT ADMISSIONS TRANSFERS:
Transfers from other hospitals that are admitted to RPH ≥ 5% Increase Over FY 2017 2,547 2,674 229 240 205 239 222 219 241 203 284 218 207 235 2742

YEAR OVER YEAR GROWTH IN NET PATIENT SERVICE REVENUE LESS BAD
DEBT: $298.14 Mil $329.775
≥ 10% (Less Bad Debt)-FY2018 Budget is $329,775,562 Mil $26.1Mil $29.2Mil $25.5Mil $28.8Mil $25.7Mil $23.6Mil $26.1Mil $26.9 Mil $29.5 Mil $29.6 Mil $30.8 Mil $ 27,353,406 $ 329,175,127
Days in AR: 45 <=44.5 48 47 46 48 46 45 47 47 45 45 42 43 43
< FY2018 Budgeted Baseline of 45
Finance OPERATING MARGIN (RPH):
Operating Margin > Budget by 0.2%, FY2018 Budget is $40,657,750 $40.66 Mil $40.74 Mil
$3.2 Mil $4.4 Mil $2.5 Mil $3.4 Mil $2.3 Mil $.3 Mil $1.8Mil $3.1Mil $3.2Mil $3.7Mil $4.4 Mil $ 1,336,379 $ 33,588,353