Page 48 - Flipbook January Board

Guthrie Robert Packer Hospital Scorecard
Fiscal Year: 2019
Goals

Pillars: People Service Quality Financial Growth
FY 2018
FY 2019 FY 2019 FY2019 FY 2019 Explanation and
Pillar Goal Baseline Threshold Target Benchmark Jul-18 Aug Sep Oct Nov Dec Jan-19 Feb Mar Apr May Jun FYTD Corrective Action
MORTALITY INDEX(To US Average): 10% Decrease Rate from FY2018 0.85 0.81 0.77 0.72 1.18 0.74 0.8 0.74 0.95 0.87
30 Day Readmission Rates Composite: AMI, CHF, PN, COPD, THA/TKA: 11.2% 10.0% 9.0% 8.0%
Quality 12.4% 7.2% 8.6% 13.0% 10.3%
Elimination of Hospital Acquired Infections C-Diff Infection Rate per 10K Patient Days: 10%
Decrease from FY 2017 Baseline 6.74 6.4 6.07 5.75 9.37 12.09 1.85 8.89 1.83 6.88
HOSPITAL INPATIENT: HCAHPS
Improvement in Top Box Score for Recommend this Hospital for FY2019. Adjusted sample, by 69.2 69.3 71.4 74 66.7% 66.5% 63.6% 67.2% 59.0% 69.1% 65.6%
Received date, comparing to Non-University Teaching Hospitals database.
As of 1/4
HOSPITAL OUTPATIENT: OVERALL SATISFACTION
Improvement in Mean Score for FY2019, adjusted sample, by Received date, comparing to All Press 93.5 93.7 94 94.5 93.4 93.5 94.3 94.8 93.8 94.6 94.1
Ganey database
Service As of 1/4
EMERGENCY DEPT: OVERALL SATISFACTION:
Improvement in Mean score for FY2019, adjusted sample, by Received date, comparing to All Press 84 84.4 85.2 86.6 80.9 82.1 81.5 86.5 83.5 86.0 82.9
Ganey database As of 1/4
ROBERT PACKER AMBULATORY SURGERY: OVERALL SATISFACTION
Improvement in Mean score for FY2019, adjusted sample, by Received date, comparing to All Press 92 92.7 93.2 94.3 90.9 91.1 90.3 93.2 92.4 92.3 91.6
Ganey database
As of 1/4
VOLUNTARY EMPLOYEE TURNOVER RATE:(Excludes Retirements, Internal Transfers within 11.7% 11.2% 10.7% 10.2% 1.3% Quarterly
The Guthrie Clinic, and Guthrie Initiated Terminations)
RN Vacancy Rate Reduction (Includes Full & Part Time Clinical Direct Care RN's Only) TBF TBF TBF TBF
People 30.1% 31.4% 29.7%
RN Voluntary Turnover Rate (Includes Full & Part Time Clinical Direct Care RN's Only) (Excludes Annually
Retirements, Internal Transfers within The Guthrie Clinic, and Guthrie Initiated Separations) 16.3% 14.0% 12.9% 11.4% 1.2%

HOSPITAL ADMISSIONS:
Inpatient Admissions increase by 2.8% over FY2018 Projected 15,062 15,138 15,422 15,576 1259 1385 1220 1336 1304 6504
HOSPITAL OUTPATIENT VOLUME
Growth Overall Outpatient case volume increase by 5.0% over FY2017. Excludes all cases considered SP and 196,403 198,367 200,332 204,338 N/A
observation cases
INPATIENT ADMISSIONS TRANSFERS:
Transfers from other hospitals that are admitted to RPH ≥ 5% Increase Over FY 2017 2,762 2,831 2,900 2,969 245 262 240 234 227 1208
Cost Reduction: Cost per Adjusted Patient Day - CMI Adjusted - (to reduce $3M overall operating
expense/cost avoidance) (Including Labor, but excludes Depreciation, Interest and insurance) 1214.67 1102.99 1098.7 1090.12 1280.9 1219.5 1217.08 1240.34 1246.14 1246.14
Finance
OPERATING MARGIN (RPH):
Operating Margin > FY2019 Budget of $42.64M $35.23M $40.74M $42.64M $43.07M
$1.43M $2.94M $1.78M $2.3M $ 731,829 $ 9,192,040