Page 80 - Powerlist 2019 - Digital Edition
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Paulette Rowe

                          n expert in banking and payments,
                          Paulette has built a strong reputation
                    Aduring her roles with General Electric,
                    the RBS Group and Barclays, as its chief of
                    Barclaycard Payment Solutions. She is now
                    Global Head, Payments and Financial Services
                    Partnerships, at Facebook and is in this year’s
                    Powerlist Top 10.
                      She says: “An example of an issue you encounter
                    as a female leader, and frankly especially as a black
                    woman, is how male colleagues often perceive
                    ‘edge’ in their female counterparts. Edge is the
                    ability to make bold and tough calls. Having
                    the confidence to hold your ground in pursuit
                    of a vision or plan that you know will work or is
                    important, because you’ve done your research or
                    have identified a new opportunity is a key trait of
                    a successful leader.  However, it remains the case
                    that ‘edge’ is more likely to be seen as positive and
                    rightly admired in a man, but a woman displaying
                    the same behaviour is too often judged harshly.
                      “I don’t always get it right, but I try to be
                    conscious of those ‘edge’ moments. Over my
                    career, I’ve realised I need to invest more time to
                    make sure that internal stakeholders understand
                    my motivations and that our goals are aligned.
                    This involves being more open generally – you
                    have to build trust. The better your colleagues
                    and managers know you, the more likely they are
                    to trust you, recognise you as a team player and
                    assume positive intent. That way they are more
                    likely to support you to seize that opportunity to
                    run with the ball and make your mark.
                      “When I joined General Electric after business
                    school, the company had established the 4Es
                    – energy, energise, execution and edge – as a
                    way to measure leadership potential. They really
                    resonated with me and I’ve evaluated myself
                    against the 4Es ever since. The other extremely
                    useful model I adopted there was PIE. The theory
                    behind PIE is that while performance, image
                    and exposure are all critical to business success,
                    many women fall in to the trap of focusing almost
                    entirely on performance and don’t appreciate
                    how much weight is often given in the hiring and
                    promotion decision to the other two areas – in          Seize the
                    particular exposure and executive sponsorship.
                      “I recently moved to big technology at Facebook.   opportunity to
                    Although I thoroughly enjoyed my years in financial
                    services, part of me has wondered whether I did   run with the ball
                    the right thing joining a bank when there are other   and make your
                    sectors where the business culture is arguably more
                    inclusive of gender and race. Of course there is           mark
                    still huge room for improvement in the technology
                    sector, but I am interested to see how much I can
                    contribute working in a very different corporate
                    culture. And I guess that links to my message.
                    We owe it ourselves to find the sector/company/
                    culture or manager that allows us to be our best
                    and most authentic selves. Talented people are
                    likely to push through at any company, but in
                    the right environment your talents and passion
                    will shine even brighter and potentially take you
                    further [and faster] than you thought possible.”



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