Page 23 - Admired companies 2020

to offer exceptional service tailored to those needs, for the right tools to grow.
each customer. Finally, the company does occasional
email campaigns to stay connected with its audience The company’s mission and vision statement are very
providing them with the latest updates, news and straightforward. The vision consists of becoming the
relevant information related to Big Bang and the most trusted independent consultant team specializing
products they offer. in business management, collaboration, and
automation solutions. They do so by seeking simple
Big Bang believes that all people in every organization and scalable solutions that respect the company’s
should have direct access to the information that clients’ requirements for Cost effectiveness, Scope and
enables them to do work, from anywhere, every day, quality, and Delivery schedule.
and that is what the company hopes to accomplish.
Big Bang is always up to date. In fact, the company’s
As Gabriel, CEO at Big Bang, puts it: “Take the best department of innovation and solutions’ main purpose
features of best of breed products for one tailored is to make sure the company can keep up with the
solution?” What he realized was that offering multiple volatile technological changes along with expanding
products was the solution to better serve a vast array its portfolio of products and solutions. The Big Bang
of customers. Gabriel has been working in the field team is constantly monitoring the industry changes
of technology for almost two decades. The reason and applies best practices to adapt to this fast paced
behind the idea of Big Bang was Gabriel’s disapproval industry. Moreover, having an in-house department
of supporting only one core product. Offering clients to advise the company as it does with its clients has
more than a single option for their business needs proven to be incredibly beneficial in coping with
allows the customers to have some sort of benchmark. technological changes.
This freedom to choose what fits best with the client’s
requirements is key in delivering exceptional service Big Bang wants to become the most trusted
Big Bang ERP is solution-agnostic. It means that the independent consulting firm for all business needs.
company assesses the needs of its customers and then Their company’s aim is to be a one-stop shop for all its
offer recommendations based on those needs. The clients and build long lasting partnerships with them
company’s priority is to help customers streamline to contribute to their business growth and success.
their processes to grow and prepare for future success. The company also wants to expand on an international
Its solutions are upto- date. The company is constantly level and increase its global footprint. Its future
looking for ways to expand its portfolio of solutions aspirations consist of making the company’s vision a
and make sure they cover all business management reality by actively looking for new solutions to serve
needs with the best-in-class solutions in the market. all business needs and opening offices as it grows
This is how the company fulfils its purpose of creating around the world to serve customers worldwide in the
tangible value for its customers and giving customers best way possible.

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