Page 43 - PowerPoint Presentation
P. 43

I wanted to let you know about a young man that walked me to my
               car tonight. As I got out of my car about 9:30 pm this evening, a car
               in the parking lot started honking their horn at me, whistling and        I wanted to express my gratitude for #3230
               yelling derogatory things to me. I told the cashier who checked me        Wheaton Store Director Rob. I had pre-ordered
               out and he had another cashier both working the  speedy checkout          a fresh turkey a few weeks prior to hosting an
               lanes, walk me to my car. I don’t usually get creeped out but for         event. I went to pick it up, but they did not have
               some reason this time did. So I just want you to know that you have       any turkeys that met my original request. I
               two great young men employees at your Jewel on Kirk Rd St Charles.        mentioned this to Rob and he  immediately called
               Kudos to hiring great employees. #0260 St. Charles                        other stores and found one turkey that would
                                                                                         work. He went to get it and delivered it to my
                                                                                         home right away. I can't tell you how impressed I
                                                                                         was about  how he handled it, how quickly and
                                                                                         hands-on he was and took care of the situation. I
                                                                                         really don't see that kind of customer service
                                                                                         anywhere, anymore and I wanted to pass it on
                                                                                         that you have one of the best working at your
           I want to give a big shout out to my Store Director Mr. Mike Chimera. A few weeks   store (too bad he couldn't stay for turkey dinner
           ago we had a coworker in our bake shop pass away unexpectedly and Mike went   that night). #3230 Wheaton
           above and beyond.
           This man, who leads #3165 Tinley Park, made a phone call every day to Maher
           Funeral Home and explained the daughter’s situation, (she is also was one of our
           baggers). Together they had a plan and in a matter of days a cremation, urn and
           wake had taken place which helped a 17 year old girl who had no idea what she was
           going to do for her mother.
           I can't say enough about Mr. Chimera.  He truly is a leader, a man who tries to make
           us think he is tough, but actually has one of the biggest hearts I've ever known. This
           man is selfless and I am beyond proud to work for him.  Also our Front End Manager
           Gerry Paris, one of the best front end managers, has organized a donation and every
           person in the store has donated.
           #3165 you rock!!
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