Page 47 - PowerPoint Presentation

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Dear John: River Forest

I am one who normally does not take the time to write about my experiences in stores but
this is one time that I had to because of your Grocery Manager Mike M.

I am giving recognition to Mike as an outstanding and exceptional manager. I had my first encounter with him about
eight months ago and each encounter after that has been pleasant. I’m in your store weekly and every time I see him

he is always working hard. He will stop to assist me with whatever question I may have or a product that I am trying
to locate with a continuous smile on his face. If he is having a bad day you will never be able to tell because his
personality is always a pleasant.

With managers like Mike and his outgoing personality with customers, make individuals like me want to continue
shopping at Jewel-Osco in River Forest. He is one of a kind.

Sincerely,

Linda Barnett

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