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A24    TECHNOLOGY
                  Monday 5 noveMber 2018
            Social media's misinformation battle: No winners, so far




                                                                                                                                in  a  few  weeks  later  with
                                                                                                                                a  parallel  charge,  claim-
                                                                                                                                ing  without  evidence  that
                                                                                                                                Google  and  other  com-
                                                                                                                                panies  were  "suppressing
                                                                                                                                voices  of  Conservatives
                                                                                                                                and hiding information and
                                                                                                                                news that is good."
                                                                                                                                Twitter,  in  fact,  charges
                                                                                                                                that  researchers  such  as
                                                                                                                                the  Oxford  team  define
                                                                                                                                "junk  news"  too  broadly.
                                                                                                                                The  group,  for  instance,
                                                                                                                                classes  conservative  sites
                                                                                                                                such as Breitbart News and
                                                                                                                                the Daily Caller as "junk" by
                                                                                                                                its  criteria.  Twitter  argues
                                                                                                                                that  banning  "media  out-
                                                                                                                                lets that reflect views within
                                                                                                                                American  society"  would
                                                                                                                                "severely hinder public de-
                                                                                                                                bate." Some critics charge
                                                                                                                                that  the  very  advertising-
                                                                                                                                based business model that
            In this Aug. 6, 2015, file photo, a FaceBook elections sign stands in the media area in Cleveland, before the first Republican presi-  made  Zuckerberg  rich  is
            dential debate.                                                                                                     also  perfectly  suited  for
                                                                                                               Associated Press  propagandists.   Services
                                                                                                                                like  Facebook  and  Twitter
            By BARBARA ORTUTAY           fake  news  on  his  service  4.2 percent on Monday.      resents only a small fraction  "sustain themselves by find-
            NEW  YORK  (AP)  —  Face-    could  have  swayed  the  Even  at  these  levels,  fake  of  the  material  they  share  ing like-minded groups and
            book and other social plat-  election  as  "pretty  crazy."  news  remains  huge  and  on Facebook.)                selling  information  about
            forms  have  been  fighting  In  July,  for  instance,  the  may  be  spreading  to  new  Such  studies  offer  imper-  their  behavior,"  Dipayan
            online  misinformation  and  company announced that  audiences.  A  team  led  by  fect  pictures  of  what's  ac-  Ghosh,  a  former  privacy
            hate speech for two years.  heavy spending on security  Philip Howard, the lead re-    tually happening on social  policy expert at Facebook
            With the U.S. midterm elec-  and  content  moderation,  searcher on Oxford's Com-      networks,  since  the  ser-  and Ben Scott, senior advis-
            tions just a few days away,  coupled with other business  putational    Propaganda  vices  typically  don't  offer  er  at  New  America,  wrote
            there are signs that they're  shifts,  would  hold  down  effort,  looked  at  stories  researchers  untrammeled  in a Time Magazine op-ed
            making  some  headway,  growth  and  profitability.  shared  on  Twitter  during  access  to  their  data.  Twit-   earlier  this  year.  "Disinfor-
            although they're still a very  Investors immediately pan-  the last 10 days of Septem-  ter,  for  instance,  takes  is-  mation propagators sustain
            long way from winning the  icked  and  knocked  $119  ber  2018  and  found  that  sue  with  the  Oxford  study,  themselves  by  manipulat-
            war.                         billion  off  the  company's  what  it  called  "junk  news"  noting that it used a public  ing  the  behavior  of  like-
            That's  because  the  effort  market value.               accounted  for  a  full  quar-  feed of tweets that doesn't  minded groups."
            risks  running  into  political  The social network has start-  ter of all links shared during  reflect  the  filtering  Twitter  "They  don't  self-regulate,"
            headwinds that Facebook,  ed to see some payoff for  that  time  —  greater  than  does  to  remove  malicious  said  Dora  Kingsley  Ver-
            Twitter  and  Google  find  its  efforts.  A  research  col-  the number of professional  or spammy material.       tenten, a professor of pub-
            bad  for  business.  Some  laboration  between  New  news  stories  shared  during  Tamping  down  misinfor-        lic  policy  at  the  University
            even argue that the social  York  University  and  Stan-  that time.                   mation,  of  course,  is  any-  of  Southern  California  and
            networks are easy to flood  ford  recently  found  that  The  team  defined  junk  thing  but  easy.  Adversar-     CEO of research consulting
            with  disinformation  by  de-  user "interactions" with fake  news  as  sources  that  pub-  ies are always finding new  firm Trenton West. "They just
            sign — an unintended con-    news  stories  on  Facebook,  lished  deceptive  or  incor-  ways  around  restrictions.  want to make a profit, and
            sequence  of  their  eager-  which  rose  substantially  in  rect  information,  often  in  It  can  also  be  hard  to  dis-  what  they  have  done  to
            ness to cater to advertisers  2016 during the presidential  an ideological or conspira-  tinguish   misinformation  date is not nearly enough."
            by  categorizing  the  inter-  campaign,  fell  significantly  torial  way,  while  failing  to  and  propaganda  from  le-  Really  fixing  the  misinfor-
            ests of their users.         between  the  end  of  2016  meet  criteria  such  as  pro-  gitimate  news,  especially  mation  problem  might  re-
            Caught      embarrassingly  and  July  2018.  On  Twitter,  fessionalism, bias, credibility  when  world  leaders  such  quire  big  changes  to  how
            off-guard  after  they  were  however,  the  sharing  of  and style.                   as President Donald Trump  these  services  work.  Users
            played  by  Russian  agents  such  stories  continued  to  While  the  Oxford  analysis  are  regularly  disseminat-  started  spending  less  time
            meddling with the 2016 U.S.  rise over the past two years.  didn't  produce  similar  fig-  ing  falsehoods  on  social  on Facebook after it made
            elections,  the  technology  A similar measure from the  ures  for  Facebook,  the  re-  media. Politics also compli-  changes  to  make  its  ser-
            giants have thrown millions  University   of   Michigan's  searchers did map out how  cates matters, since the so-  vice  more  "meaningful"  to
            of dollars, tens of thousands  Center for Social Media Re-  junk news circulates on the  cial-media  companies  are  users, involving less scrolling
            of  people  and  what  they  sponsibility dubbed the "Iffy  social  network  and  found  anxious to avoid charges of  through posts and more in-
            say  are  their  best  techni-  Quotient " — which gauges  that  conspiracy  theories  political  bias.  When  Face-  teractions  with  friends,  the
            cal efforts into fighting fake  the prevalence of "iffy" ma-  and  other  misinformation  book,  Google's  YouTube  company said.
            news,  propaganda  and  terial on social networks —  once  confined  to  a  "hard  and,  eventually,  Twitter  all  Twitter  CEO  Jack  Dorsey
            hate  that  has  proliferated  also shows that Facebook's  right"  audience  are  now  banned  the  conspiracy-     has hinted that he is open
            on their digital platforms.  "iffiness"  has  fallen  from  shared more freely among  monger Alex Jones for vari-   to drastic changes , but he
            Facebook,  in  particular,  a  high  of  8.1  percent  1n  mainstream  conservatives  ous violations of their terms  hasn't  yet  said  what  they
            has pulled a major reversal  March 2017 to 3.2 percent  as  well.  (Left-leaning  us-  of  service,  Jones  and  his  might  look  like.  And  there
            since late 2016, when CEO  on  Monday.  Twitter  iffiness  ers have also developed a  allies  immediately  claimed  haven't  been  any  obvious
            Mark Zuckerberg infamous-    has also fallen slightly, from  taste for junk news, the Ox-  he  was  being  censored.  shifts  since  he  made  that
            ly  dismissed  the  idea  that  5.6% in November 2016, to  ford team found, but it rep-  President  Trump  chimed  statement in August.q
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